Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 26, 2021

This app is great but their customer service is better. I had some issues using this app, but Lisa helped me to fix it.

Majestic boutique
United States
8 months using the app
FireApps replied October 27, 2021

Hi Diana,

I'm Miranda from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

April 10, 2021

They help me resolve the widget issues that happened after the update. Jennifer did a good job of solving the issue in a timely manner. Thank you!

Kzer Store
Malaysia
8 months using the app
FireApps replied April 11, 2021

Hi Hafez,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

December 12, 2018

Easy to use, and the video tutorials on the Dashboard are super easy to find and quickly to watch. Great App.

Beautiful Dress For Me
Ireland
8 months using the app
February 27, 2022

Perfect, Lisa is amazing with a really good reaction for any request to improve anything on the app :)

Bricollection
France
8 months using the app
FireApps replied March 1, 2022

Hi Joris,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

Edited June 30, 2020

I love how fast Lisa fixed my problem i recommend her she's Very professional. Now my store has lots of good reviews.

Smith Home Supply
United States
8 months using the app
FireApps replied October 2, 2020

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

January 12, 2023

Nice !, they understand the business and off new stores a free plan, that can be easily upgraded. my page was not optimised for the App, missing the stars and the pleasant and courteous Emma, gave me impeccable customer service and made fixing the issue a happy experience. would surely recommend to anyone

ForYou Iwill
Jamaica
8 months using the app
FireApps replied January 13, 2023

Hi there,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

September 9, 2020

Andy répond très vite et est très efficace. Merci il ma bien aider sur mon problème d'affichage des avis.

clean k
France
8 months using the app
FireApps replied October 1, 2020

Hi there,

This is Lynn from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

May 8, 2019

it is really nice and would build the trust with your costumer which you are locking for. and the price is nice so you don't have to worry that much too :)

Thesmartwatch.net
Germany
8 months using the app
March 27, 2020

Best review app there is. Works straight out of the box and the customer support team is phenomenal. Thanks!

FORTRESS ™
Australia
8 months using the app
March 3, 2022

I like the app to collect reviews from similar products and it's stress-free for all. I had trouble at first but with their support people who are prompt in responding helped me navigate easily.

Glam & Glow Life
United States
8 months using the app
FireApps replied March 6, 2022

Hi there,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team