Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

January 8, 2022

Very helpful and friendly - helped me to set up the reviews exactly how I wanted them. Great service

löfte
United Kingdom
8 months using the app
FireApps replied January 10, 2022

Hi Daisy,

I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews - Product Reviews Support Team

January 10, 2018

Excellent. very helpful, will pay for full version at a later date

Zoesstore01
United Kingdom
8 months using the app
Edited July 14, 2021

love YOUUUUUUUUUUUUUUUUUU LOVE YOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUg

ismosi magazin
France
8 months using the app
Edited September 25, 2021

Their customer support is amazing, Lisa helped me out with my store and review setup! Super friendly and extremely knowledgeable.

Kwik Ship Shop
Canada
8 months using the app
FireApps replied September 27, 2021

Hi Omar,

Here's Alvin from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alvin
Ali Reviews - Product Reviews Support Team

September 12, 2022

goodgood employee very good andhelps a lot because she iskind and everything so let herhelp you and become better

aurum beauty
Netherlands
8 months using the app
April 12, 2021

So much better than Yotpo. I highly recommend this app for drop shippers. It's great for importing Aliexpress reviews for your product while still collection review from your customers. Support is amazing, they respond so quickly!

Douglas Lynn
United States
8 months using the app
FireApps replied April 13, 2021

Hi Crystal,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Crystal
Ali Reviews - Product Reviews Support Team

August 23, 2020

Very useful and very good customer service. They responded very quickly and they work very efficient.

Baltzel.nl
Belgium
8 months using the app
FireApps replied October 1, 2020

Hi there,

This is Seri from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

December 30, 2021

Easy to use with a built-in customer service assistant. It helps me see the store from the customer's perspective & looks great.

The Artsy Aesthetic
United States
8 months using the app
FireApps replied December 31, 2021

Hi Hannah,

I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews - Product Reviews Support Team

January 8, 2019

I used very good.good,good.good.good.good,good.good.good.good,good.good.good.good,good.good.good.good,good.good.

tipsdog
China
8 months using the app
Edited May 5, 2021

Very understanding support, very fast, and fixes the problem quickly. Thanks to Lisa for helping me and fixing everything on my shop

Vinity
France
8 months using the app
FireApps replied May 5, 2021

Hi Heimata,

I'm Wilson from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Wilson
Ali Reviews - Product Reviews Support Team