Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

January 30, 2019

This app is great as well as the support, the quickest I have ever talked to. Wanted to do a revision and Ken did that in minutes.

Needs Wants Musts
United Kingdom
7 months using the app
February 26, 2020

Absolutely love Ali Reviews. I've had problems getting the app to work with my theme and Muffin has helped me every time! Muffin is incredible. She always responds in a timely manner and most importantly always gets the job done! Thanks a mil

The Jewelry Ville
United States
7 months using the app
November 3, 2022

The app is a very useful tool, does the job well enough and is endorsed by many. They also have a good team of customer service.

SleeperAids
United States
7 months using the app
FireApps replied November 4, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

February 25, 2021

Works perfect - Also very good Support - Helped me very quick. The only downside - its a bit slow - but i think they are working on it

Residence Gadgets
United States
7 months using the app
FireApps replied February 25, 2021

Hi there,

I'm Tabitha from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. Your concerns has been forwarded to concern team to improve it.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Tabitha
Ali Reviews - Product Reviews Support Team

September 6, 2022

Great app with good support! And John's service is very good!
It solves all your doubts and always helps you with mistakes that you sometimes don't notice,

Millashoppingofc
Brazil
7 months using the app
May 18, 2022

Excellent app very helpful! Excellent team willing to go beyond to help with needs. Lisa helped me personally no complaints.

Vivid SKN
United States
7 months using the app
FireApps replied May 20, 2022

Hi Shaquenthia,

This is Bernice. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

April 15, 2022

Heel goede support. Goed geholpen met het installeren van de app. Ali Review app ziet er zeer professioneel uit. Ben er heel tevreden over.

Dividivifashion
Netherlands
7 months using the app
FireApps replied April 18, 2022

Hi Sergiosk,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

Edited September 16, 2019

I had trouble importing reviews, and the customer service couldn't seem to figure it out either. Petey, my customer service rep, continued to help me figure it out, and even wen't as far as signing on to my computer and fixing my issues with Google Chrome. Really appreciate his amazing customer service!

Speed Supply
United States
7 months using the app
April 11, 2022

Franchement rien n'a dire cette application est au top
Facile et bien faite je la recommande MERCI a l'équipe

MimCare
France
7 months using the app
FireApps replied April 13, 2022

Hi Quentin,

This is Donna. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team

September 27, 2020

This app is easy to use and install. Any problems or questions I've had have been sorted quickly by their amazing support team. They're quick to respond and have never failed me when I needed them. Thank you for everything so far guys!

Luxe Car Accessories
Australia
7 months using the app
FireApps replied September 28, 2020

Hi Tony,

Here`s Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team