Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 12, 2017

The Suburban Tryhard
United States
18 days using the app
May 9, 2022

I've been using the app for a little while now. It has some bugs, but the support is amazing. Every time something isn't working they fix it right away.

spurgeonsupplyco
United States
18 days using the app
FireApps replied May 11, 2022

Hi Jesse,

Here's Phoebe. Thank you so much for your review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

September 7, 2018

Before the update it was good. Fast and very easy to use everything. Now that the new update came it became very slow and lots of glitches.

luxstorevn
Vietnam
18 days using the app
March 13, 2023

great help support, assisted quickly with everything i needed. Solved my issues fast. would recommend.

Vitality
Australia
18 days using the app
FireApps replied March 16, 2023

Hi Matteo,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

October 8, 2020

Lisa from this application, helped me out. Customer service is proactive not reactive. My design wasn't optimal and she fixed part of it, saving me time.

FlippingWallet
Belgium
18 days using the app
FireApps replied October 8, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

Edited June 30, 2019

This app has helped my visitors see reviews from real customers on the products in my store. I'm sure it will boost confidence and hopefully sales. great app!. A trial period with the paid plan would be a good idea too, say 25-30 days trial period.

Athleisure and casual wears
Nigeria
18 days using the app
FireApps replied July 1, 2019

Hello there,

Thank you for your feedback.

I am Tony from FireApps Customer Support team.

I would like to inform you that within the first 7 days, you can downgrade from a Paid plan (Pro or Unlimited) back to Free plan without any fee, thus in case you want to have an experience with our Paid plan, please feel free to give it a try.

For better understanding, please look at this link: https://help.fireapps.io/articles/2001280-payment-refund-policy

Last but not least, please do not hesitate to contact us if you have more queries via our live chat, or our email at support@fireapps.io

Sincerely,
Tony.

March 9, 2018

its an awesome app. easy to use and user friendly.

Uniqzee
United States
17 days using the app
February 11, 2019

Excellent and very intuitive.
The customization is very complete.
The negative would be the cost of integration with oberlo.

Beware of the Dog Shop
Mexico
17 days using the app
January 24, 2019

I use this app and it is very helpful, i will recommend it to anyone to you as well as it does what it says it will do to help you improve

ALPHA-HEALTH-AND-FITNESS
United Kingdom
17 days using the app
April 1, 2018

Needs improvement but, very very good app.

Anymool
Portugal
17 days using the app