Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

February 23, 2023

Suporte excelente, responde muito rápido, uma pena não responderem em português, mas mesmo com essa limitação um app excelente.

Cinto de Utilidades
Brazil
7 months using the app
FireApps replied February 28, 2023

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

January 29, 2023

Super helpful, i don't need to worry about people not buying the products since there are positive reviews now on my website, thank you!!!

Samuraitech
United States
7 months using the app
FireApps replied January 30, 2023

Hi Bakir,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

Edited August 4, 2020

Excelente aplicación, es de gran ayuda , muy rápida y fácil de configurar ,la recomiendo al 100% ....

Melopilloya
United States
7 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

Edited August 4, 2020

Amazing Customer Support. I spent an hour with their customer service rep, Muffin, integrating Ali into my website. I don't think I've ever had customer service like that. Honestly, very patient with my lack of coding knowledge and answered all my questions with joy.

EDIT: I had to switch Shopify themes and SERI was able to go into my code and put it all together. Great app, great team, great customer service.

EDIT 2.0: Had a few technical difficulties and Jennifer stepped in and fixed everything perfectly. Job well done team AliExpress.

All Goods Man
United States
7 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Johnson from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Johnson
Ali Reviews - Product Reviews Support Team

May 22, 2022

usei a app hoje pela primeira vez com ajuda da assistente , que resulto muito bem exelete trabalho feito por ela

Woman-creative
Portugal
7 months using the app
FireApps replied May 24, 2022

Hi Sandra,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

September 17, 2020

I appreciate the sympathie of the team, the time they take to help me for understanding the app and add some specificities. Very helpful

Homedeals.se
Netherlands
7 months using the app
FireApps replied September 29, 2020

Hi there,

Here Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kate
Ali Reviews - Product Reviews Support Team

June 21, 2018

I just love this app! i use to import reviews manually, now i don't have to.

Quirkyfind1
United States
7 months using the app
Edited March 19, 2021

Support hyper réactif je suis très satisfaite, si besoin je ferai appel à vous sans aucun problème merci encore

JOLYROSE
France
7 months using the app
FireApps replied December 27, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

December 6, 2017

Just started using, Can only add reviews for 1 product for free else it's $9 month but isn't much when most people but items due to reading reviews and apart from having to add the URL it is easy enough to use.

Kamicao
United Kingdom
7 months using the app
March 20, 2018

I love this app coz most of my items are from aliexpress.. but they'll increase the review limit for free plan say less than 100 instead of 5..

Ineedwireless Com
Philippines
7 months using the app