Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

September 8, 2018

Perfect support, they resolved my integration problem in 1 hour.
That app boost to much my business.

L'arbre du temps
France
7 months using the app
June 11, 2021

I starting using this app for reviews on my store. The app was very confusing in the beginning and I had I few problems. Customer service works perfectly, I was able to get a response to my messages very quickly. Special thanks to customer service agent Jane, she was very quick, professional, and initiative. She was able to advise and fix the problems I had with the app. :)

Dressqu
United States
7 months using the app
FireApps replied June 14, 2021

Hi Dressqu,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

February 28, 2022

Great customer service and an amazing app for reviews on my website. This is exactly what I was looking for. Thanks :)

Value Deal Offers
Cyprus
7 months using the app
FireApps replied March 1, 2022

Hi Michalakis,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

November 28, 2017

I just start using it, and for now it works very well ! I use it to transfer the reviews to shopify reviews app !

Annelisabeth
Canada
7 months using the app
September 30, 2019

I didn't know how to install so I asked for help with the application support, they answered me in less than 10 minutes. I was attended by Petey and Andy, treated me well and helped me quickly. Great app and great staff.

HappyBrasil Commerce
Brazil
7 months using the app
November 9, 2022

The functionality of this app is unmatched, it saved me a lot of headache compared to others. Thank you

Homestead Finds
United States
7 months using the app
FireApps replied November 9, 2022

Hi Alta,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

February 14, 2019

Great app to add reviews seamlessly from AliExpress. Helps get customers to learn and see what the product is about.

shopbrilliantly
United States
7 months using the app
September 25, 2022

Schneller und kompetenter Support. Gute App. Per Chat wurde mein Anliegen schnell und unkompliziert gelöst.

Matanai UG (haftungsbeschränkt)
Germany
7 months using the app
FireApps replied September 26, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

May 8, 2022

I really like this app, it helps me a lot, especially the after-sales service team, prompt and efficient, thank you very much!

IKEAMAX
Hong Kong SAR
7 months using the app
FireApps replied May 9, 2022

Hi Kaihuang,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

November 3, 2022

Great app that works flawlessly! The support is also top notch so if you are ever in trouble just use the chat support and the friendly team will come to the rescue!

Sorafi
Japan
7 months using the app
FireApps replied November 8, 2022

Hi Gabriel,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce