Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 6, 2021

Lisa is very professional and helped me solve the problem of installing the Ali Reviews app in the wokiee template, and repeatedly debugged the comment placement and tested the website loading speed.Nice work.
Thank you very much!

PARRIGAI
United States
7 months using the app
FireApps replied October 7, 2021

Hi Parrigai,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

August 21, 2021

Brilliant support. Had an issue with integration and they worked as a collaborator to make it work for my store. Amazing features, they understand what we need.

Power Tech Play
Brazil
7 months using the app
FireApps replied August 23, 2021

Hi Flavio,

This is Michael from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Michael
Ali Reviews - Product Reviews Support Team

February 27, 2022

love the technical services team, Lisa is the best <3 ...............................................................................

Hibrew Brand
Saudi Arabia
7 months using the app
FireApps replied March 1, 2022

Hi Sabah,

Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

August 13, 2021

Support reached out proactively to help me integrating the stars right to the product titles !
They did it quick and efficient! Would always recommend

Mydamndawg
Canada
7 months using the app
FireApps replied August 16, 2021

Hi Bodo,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

Edited February 28, 2021

Today I talked to ANDY too, other excellent member of the customer service team. Very polite and diligent. Incredible service, I am really happy. It is a personal service. The other day was RAYMOND and he was so nice too and patience. Thanks a lot!
Great, an excellent app. The customer service is spectacular. Immediately they respond your request. 1000% recommended! thanks you guys . Thanks SERI from customer service, she is excellent and very professional.

MBBooklovers
United States
7 months using the app
FireApps replied October 7, 2020

Hi there,

This is Johnson from Ali Reviews - Photo Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Photo Reviews Support Team

October 17, 2022

Scarlet did a great job assisting me and was very helpful. Highly recommend this app and applaud their customer service.

Zero Light Eye Mask
United States
7 months using the app
FireApps replied October 19, 2022

Hi Amrita,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

December 8, 2022

perfect product review app I recomand it really. High end aliexpress review app embed in shopify thank you

EarlyGame
France
7 months using the app
FireApps replied December 8, 2022

Hi Mitch,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

January 18, 2021

I used this App for 3 of My store and It's amazing with all the features also customer support is satisfactory. Thanks a lot for these amazing Apps.

Anza Shop
United States
7 months using the app
FireApps replied January 18, 2021

Hi there,

Here's Samson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Samson
Ali Reviews - Product Reviews Support Team

November 28, 2022

werkt top en hele goeie service. Ik ben heel erg tevreden. Staat goed op de product pagina en is erg gebruiksvriendelijk

nekkie-nl
Netherlands
7 months using the app
FireApps replied November 29, 2022

Hi Charlie,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

November 26, 2020

It's a very useful app, saves a lot of time. Had some issues setting up but both Lisa & Lynn from the live chat helped fix my problem & was very nice and responsive!

PawOppa
Canada
7 months using the app
FireApps replied November 26, 2020

Hi there,

Here's Galvin from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Galvin
Ali Reviews - Product Reviews Support Team