Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

July 16, 2022

friendly customer service 10/10 i only can recomend them they even helped my sort out my issue thanks agin for it

koptherstore
United Kingdom
5 months using the app
FireApps replied August 15, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

October 10, 2020

It is a good app, and thanks to Andy for helping me do what I want.
give it 5 stars Thank you very much!

Extrachic
Saudi Arabia
5 months using the app
FireApps replied October 12, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

February 24, 2023

I could import reviews to my Shopify page sucessfully, and I had a good help and support from Iris. Hope my business grow soon and I will upgrade my plan.

The Barbarian
United States
5 months using the app
FireApps replied February 28, 2023

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

Edited July 16, 2020

Great app ! Very easy to use. There are many features that you can configure with the outlook of the results.

Sequin Dress Plus
Canada
5 months using the app
FireApps replied October 2, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

April 5, 2022

Au top, service client très réactif ! J'avais besoin d'aide pour installer les étoiles et ils l'ont fait très rapidement.

Harteya
France
5 months using the app
FireApps replied April 6, 2022

Hi Makan,

Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

January 6, 2023

Shen was awesome! We had some issues with our Reviews and she immediately fixed the problem within a few minutes. Would definitely choose Ali Reviews again! Thank you very much!

The BandSquad
Austria
5 months using the app
FireApps replied January 9, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

September 23, 2019

Great app! Does the work and it is user-friendly plus the customer service is superb! They know what to do and walk you through your issue.

HappyDibs
Philippines
5 months using the app
March 4, 2021

Good response and assistance from the team, does exactly what it describes. I recommend to anyone looking to increase their stores credibility.

SeshGoggle
United Kingdom
5 months using the app
FireApps replied March 4, 2021

Hi there,

I'm Mason from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our blogs at https://alireviews.io/ in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Mason
Ali Reviews - Product Reviews Support Team

March 8, 2023

I am highly satisfied with the exceptional service provided by AliExpress, particularly Tee's professionalism and helpfulness. Tee promptly resolved my issue that had been causing me trouble all day. I am committed to remaining a loyal customer of AliExpress going forward. Thank you Tee

Dcibels
Australia
5 months using the app
FireApps replied March 9, 2023

Hi Mirza,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

January 20, 2021

El soporte de la aplicación estupendo, comunicación en español y muy rápido casi a cualquier hora del día. Recomiendo 100%

LUXEHOME.es
Spain
5 months using the app
FireApps replied January 20, 2021

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team