Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

November 8, 2020

Excellent support from Andy on a Saturday afternoon.
I had issues embedding and aligning the review box to my homepage, I wrote an email, received directly a reply and within few minutes problem was solved. Thanks Andy and the support team

KuschelKiss
Germany
6 months using the app
FireApps replied November 8, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

January 26, 2019

Excelente aplicacion de Reviews de shopify, me encanta, muy practica para los que recién comienzan, la verdad que es diga de agradecimiento!

Kitcheniable
Argentina
6 months using the app
Edited May 11, 2020

Super. Amazing and super easy to use. Increase a lot the sales and is a most to add to the products.

NotMademoiselle
Portugal
6 months using the app
November 29, 2018

Great Support. Thank you Elly for adding some lines of codes to my themes and explaining what was done clearly with screenshots.

The Lazy Traveler
France
6 months using the app
June 13, 2022

Very easy to install and configure/customize. Also the support is super responsive and easy to communicate with.

Soft Pet Paws
Bulgaria
6 months using the app
FireApps replied June 14, 2022

Hi Alexandros,

Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

January 10, 2023

I spoke with Nancy, she approached me and helped me with things I was not even aware of, great customer service and great communication, hands on, offered to do things I wouldn't even know where to start doing...Thank you so much Nancy, wish there could be more people like you in customer service.

WigsiesZA
South Africa
6 months using the app
FireApps replied January 11, 2023

Hi Kamogelo,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

Edited June 12, 2020

I had some issues with the app integration and Andy and Seri from the customer service resolved the issue ! Amazing plug-in and amazing team :)

Thank you so much

Germs Away
France
6 months using the app
FireApps replied October 5, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

September 6, 2021

an excellent application, support works quickly, a very necessary program for stores I advise everyone

JOMYQUEEN
United States
6 months using the app
FireApps replied September 7, 2021

Hi Ani,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

February 20, 2020

A must have !!!!
Boost sales look boom
Support team is super useful as well
Especially jennifer! :)

DogFace
United States
6 months using the app
April 19, 2023

I really like the platform, the service is a 10, the layout is beautiful and simple. Greatly increased the conversion of my store

Acqua Perfumaria
Brazil
6 months using the app
FireApps replied April 20, 2023

Hi Rox,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce