Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,713)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.

November 3, 2017

this is a great app , well worth the money

Black Brown Trading Co
United Kingdom
3 months using the app
Edited May 24, 2019

First i had issues with integrating code for the review box in my store, but the great man Petey from support solved my problem just in 10 minets! Great and super fast support! App looking amaizing in my shop, this one is really stand out from the rest.

Kuschelohr
Germany
3 months using the app
FireApps replied May 23, 2019

Hi Oleksandr,

I am Petey from FireApps - Customer Support team, and thank you for your comment.

I have just checked and can see that you uninstalled our app already, but have not given us any description regarding your issue through our supporting channel yet.

About your issue, I guess some codes are missing somehow, and we can absolutely help you to check that. Could you please give us a chance to serve you better?

In order to help us to troubleshoot your problem, please kindly help me to re-install Ali Reviews, and create a staff account for us which will give us permissions to login to your store, and understand your issue deeper.

Below is the instruction about how to create staff account in case you need it:
https://help.fireapps.io/welcome-to-fireapps/faqs/how-to-create-a-staff-account

Hope to hear from you at the earliest.

Best Regards,
Petey

September 11, 2020

This app is absolutely perfect to show social proof. The support from Andy has been great and he has helped with each requirement we had. Excellent! Thanks, Andy

pricediscounter.com
Canada
3 months using the app
FireApps replied October 1, 2020

Hi there,

Here's Muffin from Ali Reviews - Ali Express Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

We really encourage you to check our blog at https://fireapps.io/blog to get latest updates for not only Ali Reviews, but also other apps from FireApps.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Ali Express Reviews Support Team

June 5, 2018

Very nice, easy to use. excellent

Jewelry Box Co
United States
3 months using the app
Edited June 14, 2022

First time here in Ali Reviews and Thank you to CS Daisy to guide me, I really appreciate it a lot. #PinoyPride

Al-Shop
Philippines
3 months using the app
FireApps replied June 14, 2022

Hi Allein,

Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

May 19, 2021

Always amazed by the customer services here in Ali reviews, kudos to Andy the Customer Rep, always helping me with so many things and resolved right away my concerns. Thank you!

Beautihousede
Germany
3 months using the app
FireApps replied May 21, 2021

Hi Evaristelle,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

January 11, 2021

The Support agent, Lynn, was so helpful. She provided immediate help when i need it and went out of her way to get a coder for my website when she couldn't help with a specific request. This truly makes a difference in customer support. Will definitely continue to use this app. Thank so much, Lynn <3

D'ivoire Couture
United States
3 months using the app
FireApps replied January 11, 2021

Hi there,

This is Eugene from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Eugene
Ali Reviews - Product Reviews Support Team

February 20, 2018

is best help me verry much...great work
high recomanded

Angel Gabriel Store
United Kingdom
3 months using the app
December 10, 2017

the best review app on shopify!!

Nisosworld
Israel
3 months using the app
April 11, 2019

it's an app very cool it helps so much,i recommend it.

Nocomplex
Haiti
3 months using the app