Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,713)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.

September 28, 2018

I really like the idea of the app. It should have a language translation feature within the app itself instead of depending on aliexpress because it doesn't usually work by itself and I have to translate the reviews myself. Another feature to add; when you import reviews to a product, it should be random number instead of just 50 every time. It would look better. Other than those two things, great app!

Mumbi Shop
Canada
5 months using the app
Edited December 8, 2019

i like it niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Hameeeda
Saudi Arabia
5 months using the app
July 18, 2023

ALI reviews is truly Wonderfull. Their customer service is one of the best ones I have ever experienced. They are truly engaged with their customers and want to help them in the best way possible. I am really grateful for all the help and effort they put in!!

CarGadgetry
Belgium
5 months using the app
FireApps replied July 20, 2023

Hi Ellen,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

September 28, 2022

Been using this app for a few hours and am very impressed with it's setup. Simple UI once I figure some things out. The support chat is very responsive and is extremely helpful and friendly. Thank you Vani!

Doggo Gear
United States
5 months using the app
FireApps replied October 4, 2022

Hi Walter,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

May 12, 2023

very good thanks for good supporting and i will trying to contact you every time i need to do anyting in my website

lebellerose
Egypt
5 months using the app
FireApps replied May 15, 2023

Hi Kebenz,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

July 31, 2019

Complete garbage. The reviews stop showing up randomly. I've had issues with them time after time. Go with practically any other app besides this.

MyGlamourBox
Canada
5 months using the app
FireApps replied July 31, 2019

Hi Terry,

This is Ken from FireApps Customer Support team, and thanks for your feedback on Shopify.

Firstly, we apologize for this inconvenience may have caused to your store.

Regarding your issue, it is related to our newly function added recently which would help to improve your customers' experience in your Shopify store. However, there might be some old cache saved on your Chrome browser.

In order to fix this problem, our resolution is please clear cache by pressing Ctrl + Shift + R on your product page.

Besides, I found that you uninstalled our app already, and if possible, please give us another chance for helping you by re-installing our app again, and reply back to this email. I will be more than 100% sure that we will help you to resolve this issue as fast as we can.

Thank you for your understanding, and look forward to hearing your reply.

Regards,
​Ken

January 27, 2022

En el plan básico (9€) podrían añadir el poder borrar comentarios a la ves. De resto todo bien. Si me va bien la tienda quizás aumente

Locatienda
Spain
5 months using the app
FireApps replied January 28, 2022

Hi Johan,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for your review about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. However, for your concern as you cannot delete review in bulk for Starter plan, you can try it again by going Manage review => select specific product => select all reviews and delete it.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

November 5, 2020

I use this app for my store,the design of reviews is really good and modern, and also their support is really helpful and fast, especially Andy, who helped me settle the review settings.

Oasees
United Kingdom
5 months using the app
FireApps replied November 5, 2020

Hi there,

This is Leo from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Leo
Ali Reviews - Product Reviews Support Team

Edited December 1, 2020

We couldn't do without this app it's easy to use, and time saving. They have Great Customer support.

Opal Fairy
United States
5 months using the app
FireApps replied December 1, 2020

Hi there,

Here's Daniel from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Ali Reviews - Product Reviews Support Team

September 12, 2022

Pauline offered some of the best support I have ever received. Super helpful and took her time to help answer all the questions I had!

TheStylishCasa
United States
5 months using the app