Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

April 28, 2021

10/10 on everything!
Quick customer service, quality of the customer service, and the app itself! Thank you!

VIVAGUN
Norway
5 months using the app
FireApps replied April 29, 2021

Hi David,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

March 10, 2021

Awesome app, easy to use and the support team is very fast.Also the best thing I love about this app is that you can import different products in bulk with just one click. :X

FitVision Sportswear
Italy
5 months using the app
FireApps replied March 11, 2021

Hi there,

This is William from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
William
Ali Reviews - Product Reviews Support Team

November 9, 2022

She was very attentive and helpful. Still trying to see the reviews, but hoping on another devise they will show up.

CoreFit Leggings
United States
5 months using the app
FireApps replied November 9, 2022

Hi there,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

June 8, 2020

The customer service is particularly outstanding. Andy has been a big help in getting me all set up!

Zephyr
United States
5 months using the app
FireApps replied October 7, 2020

Hi there,

This is Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Photo Reviews Support Team

October 10, 2021

Great App, Good costumer service. I have this app on all my stores since open it! best review app for sure

Tactineeds
United States
5 months using the app
FireApps replied October 11, 2021

Hi Carlos,

I'm Keisha from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keisha
Ali Reviews - Product Reviews Support Team

March 24, 2021

Bonne application, je la recommande, service client de qualité et réactif. Facile d'utilisation et assez bien customisé.

FleetVibes
France
5 months using the app
FireApps replied March 24, 2021

Hi jefferson,

I'm Isadora from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Isadora
Ali Reviews - Product Reviews Support Team

September 23, 2019

Great, i tryed allot other apps, they could not integrate they'r App on my theme, but the professional staff of Ali Reviews could do it easely and fast !

giftsforangels
Kosovo
5 months using the app
January 26, 2021

Great app to capture reviews. The automatic email campaigns are a really great way to get a lot of reviews from customers.

Chargerate
Germany
5 months using the app
FireApps replied January 26, 2021

Hi there,

This is Robert from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

December 18, 2018

Very good product, Got my sales up pretty high for using this app. well worth the monthly charge for my store.

Camera Farm
United States
5 months using the app
November 3, 2021

we loved the app, Lisa from the support team too she was very helpfull, the display of the reviews just look nice

Vi Lusso
France
5 months using the app
FireApps replied November 5, 2021

Hi there,

My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team