Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

June 2, 2021

Kuddos for Muffin from the help desk for helping me out! Even with a problem that wasn't related to their app.

co2meterwinkel
Belgium
5 months using the app
FireApps replied June 2, 2021

Hi Nicola,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

January 1, 2019

This app is easy to setup and use. Would definitely recommend using it if you are looking to add customer reviews/social proof to your store!

Gizmo Theory
United States
5 months using the app
January 22, 2023

very good experience excellent
very good experience excellent
very good experience excellent
very good experience excellent
very good experience excellent

KASS STORE LTD
United States
5 months using the app
FireApps replied January 30, 2023

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

May 12, 2022

esta aplicación es muy buena. el servicio al cliente que tienen es estupendo. están muy atentos a ayudarte, muchas gracias.

Tienda Aguacate Colombia
Colombia
5 months using the app
FireApps replied May 13, 2022

Hi Jeferson,

I'm Keva. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

February 5, 2023

At the beginning i had some problems in this app but i sent a message to customer service from there i contacted someone which is the name was Nim she was very kindy person and she helped me a lot.

easytoolsandmore
United Kingdom
5 months using the app
FireApps replied February 8, 2023

Hi Sarkhan,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

August 16, 2022

The best review app ever! I needed help and they helped me so fast and good. I had multiple questions and miss Shen helped me with all of them.

Beeswax2022
Netherlands
5 months using the app
Edited May 28, 2020

i. There is one guy called , ANDY, i think he is in there for like 24 hours lol... He knows the term, "cutomer service" The response what u get is less then 1 min all the time. no joke!! He is kind and help...

kharidega india
India
5 months using the app
FireApps replied October 7, 2020

Hi there,

My name's Andy from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

August 12, 2018

Nice! I like how I can add real reviews to my site to build trust.

Blendnbalance
Canada
5 months using the app
Edited July 17, 2021

I liked this program, go on and use it, people ,I enjoyed this app, I recommend it for every one traying to open new store

safe home keep
Kuwait
5 months using the app
FireApps replied July 19, 2021

Hi Bashar,

This is Neil from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Ali Reviews - Product Reviews Support Team

December 27, 2022

This app makes it easier for me to import reviews and I can help easily talk to customer service. They are very helpful.

Right Kleanssential
United States
5 months using the app
FireApps replied December 27, 2022

Hi Damalie,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce