Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

June 18, 2020

This is a great app with fantastic representatives. Seri helped fix issues I had with my store page in quick fashion.

Fairmartz
United States
3 months using the app
FireApps replied October 5, 2020

Hi there,

Here's Seri from Ali Reviews - Photo Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Photo Reviews Support Team

January 17, 2022

great experience with this app xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

D-Paws
United States
3 months using the app
FireApps replied January 20, 2022

Hi Lauren,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

December 17, 2021

Best App great customer support thanks AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Namasoo
United States
3 months using the app
FireApps replied December 20, 2021

Hi Oussama,

This is Donna from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team

April 20, 2020

Great experience with Ali Reviews AliExpress Reviews, hope that can filter by countries the reviews that I need to add in my shop ? Thank you for your work !

Habillez vos envies
France
3 months using the app
FireApps replied October 8, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

July 19, 2020

This app is great for adding social proof. When I downloaded it I was worried that it was going to be garbo but it works great!

Steamey
United States
3 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Anna from Ali Reviews - AliExpress Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - AliExpress Reviews Support Team

March 3, 2023

Una super ayuda fanny la verdad que estoy encantado poder solucionar las reviews. Me a sorprendido la atención super buena.

crabitywave
Spain
3 months using the app
FireApps replied March 7, 2023

Hi Eric,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

Edited March 29, 2021

I’ve just installed this app and right off the bat, I was sent a message through live chat “Lisa” from FireApp, customer support, offering me help. At the beginning I thought I wouldn’t need it but within 5 minutes I realised I definitely do as for some reason the extension wasn’t working. I was sent a collaborator request so they can fix it for me. Went to bed and when I woke up it was all sorted and they had also imported all the reviews for me from Aliexpress into AliReview app. Customer service, “Lisa”, was amazingly helpful and made sure I’m not left on my own figuring out the app. I also had Loox installed before Ali Review but even though I followed the steps for removing Loox app and its codes from my store as per the instructions I found on Shopify Help Centre, it kept showing up on my website. So I had both Loox and Ali review stuff showing up on my website even though I had deleted Loox. I asked Loox's customer support to help me solve the situation, and they never got back to me!! A few days later, I contacted Ali Review's support team about this and I was connected to Lisa again and she got it all sorted for me through their collaborator within 10 minutes!! Honestly they deserve more than 5 stars!

Exquisitely Luxury
United Kingdom
3 months using the app
FireApps replied March 28, 2021

Hi mahdi,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

Edited April 7, 2019

good, very good......................................................................................

Gadgetsclube
Brazil
3 months using the app
November 2, 2020

I had a big problem related to the code in my theme. And in less than an hour the alireviews team fixed the problem. Excellent app, excellent customer service. I recomend 200%

Glasspe
United States
3 months using the app
FireApps replied November 2, 2020

Hi there,

My name's Alan from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alan
Ali Reviews - Product Reviews Support Team

Edited January 5, 2019

muito bom é um ótimo app esta muito bom esta me ajudando muito e excelente estou fazendo muitas vendas por causa dele

lendanerd
Brazil
3 months using the app