Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

Edited December 21, 2020

Service is really good!!!!My needs, patiently helped me solve,Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OFIYAA Tri-Screen | Portable Triple Screen Laptop Workstation
China
5 months using the app
FireApps replied November 27, 2020

Hi there,

This is Samson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Samson
Ali Reviews - Product Reviews Support Team

December 10, 2019

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Jutsu World
United States
5 months using the app
Edited January 28, 2021

Estou iniciando com o App. ME parece bom, espero não ter que desinstalar em breve. Tomare que vale a pena!

Bellacasa1
Brazil
5 months using the app
FireApps replied January 28, 2021

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

January 5, 2023

Quick friendly service. Lee was amazing and so helpful. Will recommend to friends. Fast and efficient also

Siesta Skin Co.
United Kingdom
5 months using the app
FireApps replied January 9, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

January 29, 2019

Wow, fantastic I love this app, I had a problem with installing and it was sorted out quick as a flash. Elly thank you so much. I would recommend it to anyone it is easy to use and to understand how it works.

seekodirect
United Kingdom
5 months using the app
January 2, 2023

Tailor messaged me via Shopify to suggest putting the starts on my products on the home page. She was very fast and professional and took the work out of it for me. Very helpful!

Glam Totes
Australia
5 months using the app
FireApps replied January 3, 2023

Hi Chloe,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

Edited April 8, 2020

Awesome Review app especially for all the newbies out there who are just starting out with their own shopify stores and with still no customer review on their store at the start. Their Virtual Assistant was also really good at communicating, friendly, and most importantly they have the technical know-hows to help you with your specific concerns. Thank you Ms. Anna!

Craze Place
Philippines
5 months using the app
September 27, 2022

客服很耐心的帮助了我,帮助我解决了很多问题,并且非常有耐心,让我对这款应用很感激,真的帮助了我许多,我以后也一定会再继续使用它的,谢谢vani客服的耐心指导,真的非常谢谢谢,即使帮助我解决了我的很多问题

TikTok Shop
China
5 months using the app
FireApps replied October 3, 2022

Hi there,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

May 7, 2023

Thank you Harwin for providing very quick support and resolving all issues. I am very satisfied.

FirstBuyFree
China
4 months using the app
FireApps replied May 9, 2023

Hi Jack,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

January 27, 2018

Just started a new store and this is amazing. App works great!
Thank you

Cozyfeets Com
United States
5 months using the app