Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

May 23, 2022

MY SUPPORT PERSON WAS VERY HELPFUL. I WAS SO LOST AND HE HAD SO MUCH PATIENTS WITH ME. IM SO GRATEFUL FOR HIM. I HAVE MY REVIEWS FROM ALIEXPRESS UP THERE ON MY SHOPIFY PAGE WHICH GIVES MY PAGE MORE SOCIAL PROOF

glamdollretail
United States
4 months using the app
FireApps replied May 25, 2022

Hi Ronica,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

April 5, 2021

I'm so satisfied with Ali customer service It is Amazing! the service team It's very proffetional I love this APP

www.deen-smart.com
China
4 months using the app
FireApps replied April 8, 2021

Hi Mo,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

November 16, 2021

Very good app! Support is fantastic, they did everything for me <3 much love. I didnt knew how to add custom codes into my collection but they helped me

Gamingonline1
Romania
4 months using the app
FireApps replied November 17, 2021

Hi Andrino,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

September 16, 2021

Lisa give to me the best help what i need in this moment, thank you for all the time you give to my issue! regards

OSOM Store Chile
Chile
4 months using the app
FireApps replied September 20, 2021

Hi Francisco,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

May 3, 2018

Pretty Good. best app for reviews

Nosqvoa
Brazil
4 months using the app
December 14, 2022

great customer service, prompt responses. Easily import your ali reviews to your website. Great functionality

Vanity Gate
United States
4 months using the app
FireApps replied December 16, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

December 24, 2022

Lee was very helpful. He went above and beyond to make sure all my concerns were satisfied! While helping, they even gave me helpful pointers to make my site even better.

Chicc Fashion
United States
4 months using the app
FireApps replied December 27, 2022

Hi Jonathan,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

October 16, 2021

Estou satisfeito com o atendimento. Estava com problemas para subir comentários no site e o suporte me atendeu a contento.

Nouve Shoes
Brazil
4 months using the app
FireApps replied October 19, 2021

Hi Tiago,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

January 19, 2023

Great support! I highly recommend using this app as the staff helps with everything. App looks amazing!

Art of Aspiration
Israel
4 months using the app
FireApps replied January 19, 2023

Hi Roey,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

July 10, 2021

very useful
Service 24 hours
Lisa is very professional, patient and attentive
Helped me solve my code problem
Make the interface look nicer

snnsama
China
4 months using the app
FireApps replied July 12, 2021

Hi 毛中达 中达,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team