Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited April 20, 2020

Great app! You can add a review section on product page , collection page and home page. The customers can add a photo of the product too. Very helpful and is easy to set up. Highly recommend.

www.pukkagifts.uk

Pukka Gifts
United Kingdom
About 1 year using the app
FireApps replied October 8, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

Edited September 5, 2021

I like this app so much, it helps me to support my work soooooooooooooooooooooooowellllllllllllllllllllllllllllllllllllllllllllllllllllllllll

POLNUTTA
Thailand
About 1 year using the app
FireApps replied September 6, 2021

Hi NUTTAPOL,

I'm Nolan from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Nolan
Ali Reviews - Product Reviews Support Team

August 5, 2022

Magnifique application, je recommande vivement cette application. le service est de qualité et le service client est présent.

EMAKUJITIA
France
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

February 13, 2023

love this app, has transformed how products are reviewed. Customer service was excellent highly recommend

Toned
South Africa
About 1 year using the app
FireApps replied February 14, 2023

Hi Keryn,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

January 20, 2021

FAST REPLY AND FAST SERVICE.
ONCE YOU CONTACT THE SUPPORT THEY GET TO YOU WITHIN A SHORT TIME AND HELP YOU IN WHAT YOU NEED.

Casadreamy
France
13 days using the app
FireApps replied January 20, 2021

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

May 27, 2022

Perfect App with a very well and fast working support.
I use it combined with gempages and its integrations is very easy and working just fine.
Highy recommend the app.

apol
Austria
About 1 year using the app
FireApps replied May 30, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

December 11, 2021

So good to use The support team is very reliable. I have been using this app for more than two years. It is very stable and keeps updated to adapt to more and more demands

Cherrybetty
Hong Kong SAR
About 1 year using the app
FireApps replied December 15, 2021

Hi Yuan,

I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

October 31, 2022

Thank you very much for the help of Zenny, customer service. She was really great and helped me a lot

MY BOLO TIE
United Kingdom
13 days using the app
FireApps replied November 1, 2022

Hi there,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

August 17, 2021

Aplicativo muito bom, excelente atendimento, quero agradecer ao ANDY, que foi muito gentil e prestativo para a minha empresa. Abraços

varejaostorebr
Brazil
About 1 year using the app
FireApps replied August 19, 2021

Hi Lennon,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

March 31, 2021

Have just installed this app and contacted customer support. Petey was extremely helpful and all of my queries were dealt with very quickly. Looking forward to having a great reviews app on my website. Especially like the flexibility this app has. Brilliant!

Lashgevity Cosmetix
Australia
13 days using the app
FireApps replied April 1, 2021

Hi there,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team