Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

December 20, 2021

Amazing app! Excellent service! Thank you very much! Grace was fully willing to resolve all my doubts and do what I needed. thanks!

OZZI
Brazil
4 months using the app
FireApps replied December 21, 2021

Hi Vitor,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

December 8, 2022

Es una excelente aplicación, sencilla de usar y de importar reviews. Y el servicio al cliente fue amable y súper rápido al solucionar mi problema técnico con mi tienda.
100% RECOMENDADA

MODEX
Mexico
4 months using the app
FireApps replied December 9, 2022

Hi María,

Here's Miranda from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

January 29, 2021

This app is absolutely something I was looking for! Very simple to understand and really great support, Johnson managed to fix one small problem within a few minutes and I was happy ;) Go on with your good work

Pangadise
Austria
4 months using the app
FireApps replied January 31, 2021

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

April 16, 2018

best aplication ever...ever...ever...

Andreidemon
United States
4 months using the app
July 28, 2018

AMAZING!!!! def recommend it!!

Kolcha Co
France
4 months using the app
October 14, 2019

I was very surprised with the customer service, really amazing and very professional.
Muffin helped me very kindly with the problem I had, comments were not shown and she helped me, thank you very much Muffin.
Thank you.

kinsaworld
United States
4 months using the app
December 21, 2022

Normally i dont leave reviews behind but This app is amazing, if you buy the upgraded version not only does it give you picture reviews also allows you to manage them. ive tried others, this is the easiest so far!

You also get hand on support. thanks to shen fo helping and making it more simpler!
Recommend it anyone who wants easy going and good app~

5 STARS FROM ME!

MrCrocodile
United Kingdom
4 months using the app
FireApps replied December 23, 2022

Hi Hanzla,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

March 18, 2023

Great review app and support is really helpful and i've never had to wait more than a few minutes for an issue to be solved.

Old Independent
Australia
4 months using the app
FireApps replied April 18, 2023

Hi Bailey,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

May 11, 2021

Fantastic App and fantastic Support! I had a problem with my reviews. So I wrote to the support and in a pair of minute the problem was solved! Thanks Lisa and thanks Ali reviews!

Soflops™
Italy
4 months using the app
FireApps replied May 12, 2021

Hi Marco,

I'm Taylor from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Taylor
Ali Reviews - Product Reviews Support Team

November 8, 2020

Been very helpful so far! Especially the help I reserved from Muffin and Lisa I really appreciate the personal help

Ckat's Meow
United States
4 months using the app
FireApps replied November 8, 2020

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team