Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

December 12, 2021

Cette application fonctionne a merveille et le service client est super. De loins la meilleur applicaiton de avis clients sur shopify.

Calm Bear
Switzerland
4 months using the app
FireApps replied December 15, 2021

Hi David,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

March 7, 2022

Great service. As soon as i downloaded the app Lisa was there straight away offering help to set everything up.

Simplypetsdirect
United Kingdom
4 months using the app
FireApps replied March 10, 2022

Hi Lee,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

October 8, 2020

Support team is great. Lisa helped me out fixing the reviews when we first launched the store. Easy and simple.

But Better Stores
Canada
4 months using the app
FireApps replied October 8, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

March 18, 2023

Great review app and support is really helpful and i've never had to wait more than a few minutes for an issue to be solved.

Old Independent
Australia
4 months using the app
FireApps replied April 18, 2023

Hi Bailey,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

December 8, 2022

Es una excelente aplicación, sencilla de usar y de importar reviews. Y el servicio al cliente fue amable y súper rápido al solucionar mi problema técnico con mi tienda.
100% RECOMENDADA

MODEX
Mexico
4 months using the app
FireApps replied December 9, 2022

Hi María,

Here's Miranda from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

December 20, 2021

Amazing app! Excellent service! Thank you very much! Grace was fully willing to resolve all my doubts and do what I needed. thanks!

OZZI
Brazil
4 months using the app
FireApps replied December 21, 2021

Hi Vitor,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

January 29, 2021

This app is absolutely something I was looking for! Very simple to understand and really great support, Johnson managed to fix one small problem within a few minutes and I was happy ;) Go on with your good work

Pangadise
Austria
4 months using the app
FireApps replied January 31, 2021

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

April 16, 2018

best aplication ever...ever...ever...

Andreidemon
United States
4 months using the app
July 28, 2018

AMAZING!!!! def recommend it!!

Kolcha Co
France
4 months using the app
October 14, 2019

I was very surprised with the customer service, really amazing and very professional.
Muffin helped me very kindly with the problem I had, comments were not shown and she helped me, thank you very much Muffin.
Thank you.

kinsaworld
United States
4 months using the app