Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

May 3, 2021

I love Ali Reviews. A very clean professional look and the customer service is amazing. I love that there's an option to request reviews. 5-stars!

RADIANT
United States
4 months using the app
FireApps replied May 4, 2021

Hi there,

Here's Isabella from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Isabella
Ali Reviews - Product Reviews Support Team

May 15, 2021

The people who help on alireviews are really competent, and they do great job.
Thank you veryvery much people!

Keiyn
France
4 months using the app
FireApps replied May 16, 2021

Hi Pierre,

I'm Taylor from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Taylor
Ali Reviews - Product Reviews Support Team

Edited November 10, 2022

This app is good, but it was quite confusing at the start to use. Support staff are very on it and I use them a lot

InTrend
United Kingdom
4 months using the app
FireApps replied November 15, 2022

Hi Alex,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

March 14, 2018

great app, would recommend. easy to use.

Nerdshack
Ireland
4 months using the app
December 22, 2020

Fantastic customer service! Muffin reached out to me and told me my rating stars weren't visible in my store. Helped me in seconds! Thank You!

Kingstache
Sweden
4 months using the app
FireApps replied December 22, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

May 11, 2019

so far its incredible! cuts out so much time! thank-you ali reviews! super easy to use and a great free plan while you start out!

Mamas little shoppe
Canada
4 months using the app
April 12, 2018

Well worth the time! It has honestly helped us capture our first sale on one of our first days downloading it. I really enjoy it.

Rjctd Boutique
Canada
4 months using the app
May 25, 2022

I loved using AliReviews, I've used it before and it's never let me down! I loved the support too, they helped me very quickly and with excellent quality!

GyolleShop
Brazil
4 months using the app
FireApps replied May 30, 2022

Hi there,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

March 11, 2021

Great for reviews. It has really improved the conversion rates on a lot of my stores. And im not an imported review btw haha

Super Comfy
United States
4 months using the app
FireApps replied March 11, 2021

Hi there,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

June 4, 2019

Love the filter options to fit my audience. I also love the inexpensive plan, definitely pays for itself!

Wedding Lovelies
United States
4 months using the app