Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

Edited March 2, 2021

Thanks for this app. Really usefull and costumer service effective! There is some things that could be cool to have for example to import one by one reviews to avoid to filter lot of thems at same time...

wiblee
Switzerland
4 months using the app
FireApps replied March 1, 2021

Hi there,

This is Peter from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

Please kindly be advised that it's impossible to import one by one review at the moment. However, I much appreciate your great opinion and will send this to our dev team to consider this function in next releases.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Peter
Ali Reviews - Product Reviews Support Team

January 12, 2019

bin völlig zufrieden ! toll app selbst die free version hat man schon viele einstell möglichkeiten die man verwenden kann weiter so !!!

GönnDirShop
Germany
4 months using the app
January 12, 2021

I just started using this application and I really like it. The very responsive support team, thank you very much

Vandervals
United States
4 months using the app
FireApps replied January 12, 2021

Hi there,

My name's Jethro from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jethro
Ali Reviews - Product Reviews Support Team

Edited April 6, 2020

The best software in the world courteous and good service
I undoubtedly enjoy working with them.
petey This man understands and listens and helps with everything is just a cannon

maxximus 2
Israel
4 months using the app
August 19, 2022

this app is amazing with great help from your workers! Im surprised they reached out and helped out as soon as they saw something that need to be fixed!

skindahlia
Australia
4 months using the app
May 6, 2021

Absolutely amazing app with great customer service team. Lisa and Jennifer was very helpful while setting up the app. Thank you.

AmeriDeVoir
United States
4 months using the app
FireApps replied May 6, 2021

Hi Massiullah,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

April 19, 2023

Very good app for ratings, great customer service, I was assisted with Lee, he helped me with the problem in no time.

Celeaf
United States
4 months using the app
FireApps replied April 20, 2023

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

December 27, 2019

Had a UI issue with the app - the layout was all screwy - and I reached out to the team. They responded immediately and fixed it super quick! Much appreciated!

Broad Street Style
United States
4 months using the app
November 13, 2022

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Poofy Pet Supplies
Canada
4 months using the app
FireApps replied November 15, 2022

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

May 30, 2022

The team has been one of the best app teams I've worked with. They are always very responsive & help me get to solutions quick. Shoutout To Jennifer, Dory & Kate for always being there to help!

Deal Doubles
United States
4 months using the app
FireApps replied May 31, 2022

Hi Ivish,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team