Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

September 19, 2018

very easy to operate, great support when required responded within 10 minutes highly recommend this app

ezcharged
Australia
4 months using the app
September 21, 2022

Scarlet was able to help me get my store to look exactly the way I wanted. This makes everything much easier. Thanks again sweety!!

PrettyPuppyz
Israel
4 months using the app
FireApps replied September 22, 2022

Hi there,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

January 8, 2023

atendimento muito bom e funciona bem, ajudou muito na formação da minha loja e na estruturação da confiabilidade da mesma

excaldium.com
Brazil
4 months using the app
FireApps replied January 10, 2023

Hi Sergio,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

March 25, 2019

awsome app really helpfull.i am using free plan its really looking so good...for customer trust this app is good...

The Gizmo Land
United States
4 months using the app
February 10, 2023

The customer service Wilson was extremely helpful to help me set up the app settings and I appreciate the kindness and care of the customer service! They truly are very helpful!!

Kindly Pink LLC
United States
4 months using the app
FireApps replied February 14, 2023

Hi Neda,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

Edited October 18, 2020

Awesome! I had a technical difficulty but Andy was able to help assist me with my problem very well! Anna was super helpful with going right in there and solving the problem right away. she answered all the questions i had and i was really happy with her service!

Our Holiday Shop
Canada
4 months using the app
FireApps replied October 16, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

July 25, 2022

Thank you very much for your interest in me. I hope it will be useful
Excellent transaction, well done

INFOMOBILESTORE
Saudi Arabia
4 months using the app
FireApps replied August 15, 2022

Hi there,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

November 18, 2020

The service you get is amazing! I was helped by Lynn and she did great! No complaints and she was very fast with her service too!

Mart Zoom
United States
4 months using the app
FireApps replied November 18, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

September 22, 2022

I was using the app for the very first time, so I wasnt sure what to go or what to do. Neville from the help team was amazing. I literally had everything done in minutes. Highly recommend

Yummy MumMe
Australia
4 months using the app
FireApps replied September 23, 2022

Hi Mandi,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

August 6, 2021

Perfect! The customer service was very patient and solved the problem for me in time. Thank you very much!

Mila Unique
China
4 months using the app
FireApps replied August 8, 2021

Hi li,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team