Ali Reviews ‑ Product Reviews , 14,254 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.
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I used this app for my store. I really like how it shows me the reviews. It would be nice if the reviews showed up in my store all the time.
Sometimes hard to get reviews, It is not that easy as it says
It's a good app, but i'm kind of in troubles to import the reviews all at once. Since I didn't find this way to do this, i'm importing one by one review and this is not as easy as I would like it to be.
there is written free, but its not free i open the app and have directly accept 10€/ per month
- service was good
if it would be free like they say in app description for 5 reviews per product then i would give 5 stars. otherwise its to expensive so that i change to for example judge review app
Hi there,
I'm Sunny from Ali Reviews and thanks for your feedback of Ali Reviews.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Sunny
Ali Reviews by OneCommerce
Great but not amazing! It has some bugs and if you don't update it doesn't work
the products arent showing up so i dont even know how to add any reviews to my store and its not showing up anywhere, it used to work but not anymore
good was helpful in getting the review quick, would be better if it had an all in key though. But good overall.
Hi Aarsh,
This is Lynn from FireApps Customer Support team, and thanks for your feedback.
About your opinion, "would be better if it had an all in key though", would you mind to explain it clearer, so we can assist you more on it?
In case you want to get reviews for ALL products at once, I would like to inform you that we have that function, and please refer to the following article for more details:
https://help.fireapps.io/en/articles/2001345-how-can-i-get-reviews-for-all-products-at-once
Look forward to hearing from you, and if you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Regards,
Lynn
i am just getting started so i don't have really idea about the app currently. I will review right after i use it
Hi Unique,
This is Alexander from Ali Reviews - Product Reviews Customer Support Team. Thanks for your review.
I have seen that my colleague is still following your case, please let them know if you need further support. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team
I had to wait for hours for reviews to be completed.
I spoke to Muffin on customer support and they have been very helpful in answering my concerns and offering solutions!
Hi Carlene,
Here's Raymond from FireApps Customer Support team of Ali Reviews, and we are truly sorry for the inconvenience caused.
Regarding the loading speed, as you know, the more reviews/photos you import per product, the slower it loads. Therefore, we highly recommend you to consider about displaying less reviews per reviews page, and suitable number of photos to improve it. For more detail can be found here: https://help.fireapps.io/en/articles/4034946-why-this-message-reviews-are-flying-to-your-store-kept-loading-and-waiting-for-a-while-for-reviews-imported
Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Regards,
Raymond
I had good support. But I have not gotten what I have been looking for. I am having trouble getting quality reviews for my product.
Hi Jim,
This is Oscar from Ali Reviews. Thank you for your experience with Ali Reviews.
For your case, we have seen that one of my colleagues is following your case, please let them know if you need further support
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce