Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

August 17, 2021

I used this App, user friendly and easy to use, plus point to quick responsive customer support, LISA.

The Companions
United States
3 months using the app
FireApps replied August 19, 2021

Hi Junaid,

This is Jesse from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jesse
Ali Reviews - Product Reviews Support Team

February 24, 2023

They actively communicated with me for 45 minutes to get back to my problems and solve them immediately. They helped me solve my problems by recording video if necessary. Extremely high quality service!

SentalfKitchen
United Kingdom
3 months using the app
FireApps replied February 28, 2023

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

January 12, 2021

Great app, very useful for our store. Thanks to support team specially Lisa who helped us in editing the codes in our store. Really Appreciated!

FITIN TECH ZONE
United States
3 months using the app
FireApps replied January 12, 2021

Hi there,

I'm Galvin from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Galvin
Ali Reviews - Product Reviews Support Team

February 7, 2020

It's a great app, It Helped me a lot with scaling my sales and give overall better customer experiences. I definitely recommend!

DigiEye
Netherlands
3 months using the app
August 29, 2018

This app is just amazing, especially technical support is very fast and good. Every dropshipper must have this app.

Metro Type
France
3 months using the app
September 23, 2020

Andy was really helpful and got the reviews showing up on my store in no time. Highly recommend it...

Foøsely
India
3 months using the app
FireApps replied September 29, 2020

Hi there,

Here`s Seri from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you need any further assistance, please let us know via 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

February 13, 2021

Awesome customer support ! Been using them for the past year and it has increased my conversion rate by a lot ! Even on week-ends, their team is there to help. Thanks a lot!

Attraction stones
Belgium
3 months using the app
FireApps replied February 14, 2021

Hi there,

This is Kieran from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Ali Reviews - Product Reviews Support Team

June 13, 2019

Otímo aplicativo recomendo
muita facilidade para fazer as importações
suporte otímo , otimo acabamento

Henrique Eletrônicos & Acessórios
Brazil
3 months using the app
August 19, 2021

It's really very good customer service, all questions are answered. Solved the problems encountered. Even though I am a novice, but patiently answered.The customer experience is great and I look forward to more opportunities for cooperation.

Fashion-lifey
United States
3 months using the app
FireApps replied August 21, 2021

Hi 楚旋 谢,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

March 1, 2018

amazing.super useful and not expensive...

Jewlerymg
United Kingdom
3 months using the app