Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

February 4, 2023

Ellie was super helpful, he made sure to give me a lot of good advice and he was nice and respectful the whole time, he made sure to tell me what I needed to do to improve my store, and I needed someone else point on view on everything, which he did and I am extremely grateful right now.

Andreanabeauty.com
United States
3 months using the app
FireApps replied February 6, 2023

Hi Andreana,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

December 11, 2020

I used this app and it was very easy to put in the reviews, I got some help from Lynn and she helped me move some things around. nice person!

tegenix
United States
3 months using the app
FireApps replied December 13, 2020

Hi there,

I'm Andrew from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Andrew
Ali Reviews - Product Reviews Support Team

December 19, 2017

convenient,and easy to use. but it will be better if you add a function to choose with words or without word comments

Mn Phone Accessory
China
3 months using the app
February 16, 2023

I would completely recommend this app. It is very easy to learn, as well as 10/10 customer service. I didn't even have to ask, and Dory helped me with a number of different things, and leaving all of my questions answered! Genuinely one of the best costumer service experiences I have had.

MagnetMate
United States
3 months using the app
FireApps replied February 22, 2023

Hi Quin,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Edited September 25, 2021

Even if they raised the price, the support is fast responsive and solve the issue quickly. Thank you!

Fluffiez®
Italy
3 months using the app
FireApps replied September 27, 2021

Hi Nicola,

I'm Nolan from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Nolan
Ali Reviews - Product Reviews Support Team

Edited December 7, 2022

Not nearly as easy to get up and running as I thought, but their team is extremely helpful and Ellie guided me every step of the way. She was very nice to work with and solves problems quickly and effectively.

Zen Tree Supply
United States
3 months using the app
FireApps replied December 8, 2022

Hi Julian,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

February 13, 2019

I used this app to easy import review products from aliexpress.Thanks,It is easy to use,just follow the instruction they provide.I am very thankful that there is an app like this, which help us to boost our sales because if the customers see the good reviews of the products they will buy our products.

mytwinheart
Philippines
3 months using the app
Edited June 16, 2020

This is the best review app so far. Love it better than Loox ;)
I had some issues, took some time to solve it, but in general, it is the best app out there. Really grateful!

MistixLash
United States
3 months using the app
February 21, 2023

Votre avis ne doit pas être menaçant ni diffamatoire, et il ne peut pas être laissé en échange d'une mesure incitative. S'il est publié, nous inclurons peut-être des informations supplémentaires au sujet de votre boutique pour faciliter la lecture des avis pertinents.

Myhowm
Romania
3 months using the app
FireApps replied February 22, 2023

Hi Nissen,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

April 11, 2021

I used loox before this app, but I saw that you couldn't even edit reviews, so i got Ali Reviews instead and saw that it was way better, there is so much more customization on this app, than loox, like you could edit reviews and so much more.

ShopDatDream
United States
3 months using the app
FireApps replied April 13, 2021

Hi Junlong,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team