Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

March 5, 2023

The experience this far is great, The support agent was of excellent service. Looking forward to the success this app will bring to my store.

Gripping CyberShop
South Africa
3 months using the app
FireApps replied March 7, 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

June 9, 2022

The customer service experience that I had so far was amazing. I had Lee helping me and he was very helpful. He initiated and offered to make the changes necessary to my store better.
Definitely recommend this App.

kitchedge
United States
3 months using the app
FireApps replied June 12, 2022

Hi Ayelet,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

March 16, 2021

O atendimento foi bem rápido e esclarecedor. Em poucos minutos fui respondida e consegui resolver meu problema.

Hey Moça
Brazil
3 months using the app
FireApps replied March 16, 2021

Hi there,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

November 9, 2022

Nancy was very helpful! She did a lot for me with assistance in the building of my store would highly recommend.

Troovy
United States
3 months using the app
FireApps replied November 9, 2022

Hi Aidan,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

November 4, 2022

great app i love it! Very cool feature to my site, makes my store look better and get more conversions as a result

Flyphoria
United States
3 months using the app
FireApps replied November 8, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

January 3, 2023

Un conseiller m'a aidé a paramétrer l'application car je débute, il a été très polie et à l'écoute et m'a proposé plusieurs idée pour amélioré ma boutique.

banimal
France
3 months using the app
FireApps replied January 4, 2023

Hi Lucka,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

December 8, 2022

The features provided by the app are as promised and the support team is always going out of their way to reach out to you and help you out, really outstanding support.

skinhealine
United Kingdom
3 months using the app
FireApps replied December 8, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

December 16, 2018

So far I only use the free version, and I have to say that it is incredibly good, I am definitely getting the paid one as soon as I scale a bit more.
Really helpful if you want to add some social proof to your products. It really helps me out to have reviews on my product pages, because I don't have enough social proof on my Social Media accounts.

All in all, great app, no regrets taking it !!! Would recommend to anyone

MyKailash
France
3 months using the app
December 27, 2017

Works very well. Easy to use and recommended for everybody.

Sailshipping
Germany
3 months using the app
October 8, 2022

Ali Reviews is great and it makes it very convenient to import reviews over from Aliexpress. One thing I would like to see, though, is for it to accept the .us links as well and not exclusively the .com links.

Plontri
United States
3 months using the app
FireApps replied October 11, 2022

Hi Nikhil,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce