Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

December 5, 2020

I figured I give this app a go since I use another one similar to it. Once I downloaded the app I got a message from Petey. He checked out my store before he even said hello and was immediately recommending things for me to do to help my store using the app without me asking a question yet. I had a few questions when looking around the app and he replied right away to me and helped me figure them out. They have one of the best customer services for a review app out there. Honestly, they are so good me and Petey are bros now! haha. But for really get the app if you want the best reviews and easiest way of doing so!

Raider Tokens
United States
3 months using the app
FireApps replied December 7, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

July 29, 2022

Un très bon support client. En cas de problème ils sont là pour aider. Je suis très content d'utiliser cette application. Il y a tout ce dont j'ai besoin.

PUPPY Towels
United Kingdom
3 months using the app
FireApps replied August 15, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

March 18, 2021

Great app, great customer service, Lisa always helps me. Highly customizable, i like it. I always prefer this app.

Kneefy
Poland
3 months using the app
FireApps replied March 19, 2021

Hi Muhammed ,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

March 20, 2021

I love this app. The support is streamlined and focused on helping us solve problems. Grade 10! I recommend!

Oliveira Multimarcas
Brazil
3 months using the app
FireApps replied March 21, 2021

Hi Jonesson,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

Edited October 30, 2022

They have a good assistant that helps customers in any case. And I hope to work more with them. Thanks

Mini-gadget1
Norway
3 months using the app
FireApps replied October 28, 2022

Hi Abdoulkarim,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

August 9, 2022

Good, kind and amazingly quick service. It’s easy to use and works fast. They help you with everything if you have an issue.

LuxLights
Denmark
3 months using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

December 19, 2022

O suporte é realmente INCRIVEL!!! estão sempre a disposição e oferecendo opiniões sobre o site e isso ajuda muito, principalmente para quem esta começando no mercado. NOTA 1000000

Tudo de Baum
Brazil
3 months using the app
FireApps replied December 21, 2022

Hi Lucas,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

September 19, 2022

Support is awesome! Pauline was able to address everything I needed, and the app is easy to navigate.

clawbling
Philippines
3 months using the app
FireApps replied September 22, 2022

Hi Sheena,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

November 4, 2022

So far, setting up reviews and importing them has been easy! I did experience a minor bug where the stars under the product name were displayed twice. After failing to resolve it myself, I reached out to Ali Reviews support team, and they promptly responded and resolved the issue for me. Couldn't have asked for a quicker turnaround time!

Seasonal Goods
United States
3 months using the app
FireApps replied November 8, 2022

Hi Anthony,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

March 30, 2021

thank you for help Jennifer from team support Thank you very much dear all things perfect jennifer ..

gold's white
Egypt
3 months using the app
FireApps replied March 31, 2021

Hi amr,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team