Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

June 18, 2022

This app is amazing and i love it and would recommend it to everyone to try out it is the best review app ever

Cups Containers
Canada
8 days using the app
FireApps replied June 20, 2022

Hi Ian,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

August 31, 2018

This is a great app. Importing reviews is so nice because it assures the customer that they are buying a nice product. I think that is obvious though.

Ken from Ali Reviews is an expert and very nice. What I love about being their client is that the response times are so minimal and they get to work right away. The communication is top notch and they get back to you within minutes when they are in the office. They also work very quickly and know exactly what they are doing.

I was having some trouble getting it to work on my site because I am no expert. They simply logged into my account on a staff account and fixed it with in minutes. I would recommend this app to anyone.

Kjlb
United States
8 months using the app
December 22, 2022

It's perfect. Kind support team, imports reviews from AliExpress, and a lot of other reasons. I recommend!

Bulldog Kingdom
United Arab Emirates
8 days using the app
FireApps replied December 27, 2022

Hi Negulescu,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

October 20, 2019

I used this app for about 5/6 months, It's great for all the features they provide, and the customer support is also fantastic, thanks Andy for helping me and giving me tips to improve my store ;)

Herbeevore
France
8 months using the app
October 1, 2020

Still need to use the app fully, but Petey and Lisa have been very helpful in setting up the app so it shows the star rating on all pages - product, home, listing. Great communication, and a lot of help.
Thank you

B.SOLEFUL
United Kingdom
8 months using the app
FireApps replied October 1, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

November 24, 2020

I contacted to te sopport of Aliexpres Reviews and Andy from FireApps Customer Support team solve my problem obout integrate the reviews in my new theme.
Excelent work!

ENCHUFALOS
Spain
8 months using the app
FireApps replied November 24, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

November 23, 2018

Makes it super easy to add social proof to your Shopify site. Runs smooth and the menus are simple and easy to navigate

wristmas
United States
8 months using the app
April 7, 2020

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

funeasytrade
Thailand
8 months using the app
June 6, 2018

Great app for adding reviews to your store.

Jusfitbits
United Kingdom
8 months using the app
September 22, 2020

Great App !
Once you face any misunderstanding or technical issue just contact the support.
Great team support especially Anna.

Moe Molle
United States
8 months using the app
FireApps replied September 30, 2020

Hi there,

Here`s Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

Please, don't hesitate to reach us for any queries or concerns via 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team