Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,655)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing and displaying customer reviews. They praise the responsive customer support and the customization options that align with their store's branding. Features like AI-driven product review matching and the ability to import reviews from AliExpress and Amazon enhance customer trust and boost sales, making it a valuable tool for improving store credibility and customer conversion rates.

March 13, 2024

quick, competent and helpful

Euphoria
Canada
3 months using the app
FireApps replied March 18, 2024

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

July 10, 2024

У меня случилась проблема с тем что я не мог поменять план своей подписки как не старался. я думал уже потратить эти гнусные 19$ чтобы забыть про это приложение, но в последний момент мне написала поддержка, а именно ""Victoria"". Она помогла мне разобраться в моей проблеме и я смог поменять план на бесплатный. Если бы не ""Victoria"" я бы сейчас поставил в отзыве 1 звезду, но благодаря ней ставлю 3. В принципе приложение работает со своими багами и лагами, но то что отмнить подписку настолько тяжело, перекрывает все хоршие качества этого приложения....

EASY SOUND
Moldova
26 days using the app
FireApps replied July 11, 2024

Hi there,

I'm Jay from Ali Reviews.

First, we’re sorry you did not have a good experience with our product.

Second, I would like to explain about our downgrading flow.

Our app offers a free plan and four paid plans, each with a function limitation. So, before downgrading, we show a popup notification so that you can manage the data manually to match the lower plan's limitation without having all of the extended data deleted automatically.

We built this flow to give our users the full right to control the app's data. It's a pity that it confuses you. We are well noted to improve it in the future update.

Lastly, one of the support agents from my team is reaching out to you via our support ticket. We hope to hear more from you to understand the situation and provide better service. Looking forward to your response.

Best Regards
Jay
Ali Reviews

April 25, 2024

Though there's a problem for import,but account manager Ratih helps me a lot,we solve the problem and it's very fluent now.

Wood's Quality
United States
About 2 hours using the app
FireApps replied May 1, 2024

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

March 23, 2024

Very good, the support was excelent.

Scandy.ch
Switzerland
23 days using the app
November 23, 2023

Shiro, answered my request within 2 minutes of my request. Was very efficient, told me how much time it would take to show my reviews and they completed the task quicker than stated so delivered and fulfilled my request with professionalism and positivity.

Now my stroes thanks to Shiro looks great.

Thank you.

Tony

tonyparkins.com

Tony Parkins
United Kingdom
About 3 hours using the app
FireApps replied December 5, 2023

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

February 9, 2024

I love it

LUNE
United States
10 months using the app
FireApps replied February 23, 2024

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

April 13, 2024

I spoke with Rosa and she was awesome!!! Every question I had, she had an answer. Great customer support and the app is working great on my site

AYCE
United States
About 2 hours using the app
FireApps replied April 15, 2024

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

January 30, 2024

VERY GOOD customer service

Air BLS
Portugal
About 1 month using the app
FireApps replied February 6, 2024

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

February 28, 2024

amazing help

Capetan™
United Kingdom
3 months using the app
April 11, 2024

good

Sebeam
United Kingdom
11 months using the app
FireApps replied April 15, 2024

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce