Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, robust features, and user-friendly interface. They particularly value the Review Importer feature, which simplifies collecting and displaying reviews from AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are also appreciated. Merchants report increased review numbers due to automated review request emails and improved SEO rankings. The customer support team is consistently praised for their responsiveness and problem-solving skills.

August 7, 2021

The app makes importing reviews to their correct product pages very efficient. Even manually importing makes the process less difficult. There are features (that I haven't tried yet) that look very promising to collect organic views from buyers. And when you need it, their live chat option is always there whenever you're working on something in the app dashboard which makes it really convenient as you can talk to an actual person to help you. The only minor thing would be having the option to install the pop-up widget everywhere and control the general settings versus individually adding and customizing a widget to each type of page.

KyutePlush Store
United States
3 months using the app
FireApps replied August 9, 2021

Hi Jade,

Here's Baron from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your valuable feedback, we're really happy to know that you love our latest updated version as Ali Reviews.

For your minor thing, our app is now allowing you to add review pop-up on every page, but to customize it further, you need to go each type of page to do it, because our app does not have the general setting for all review pop. However, we have noted your point and consider for adding it for future update.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Baron
Ali Reviews - Product Reviews Support Team

December 21, 2021

The best reviews app in the whole Shopify store , i have downloaded and tried more than 10 Apps, but this is the only App satisfied my needs. it has very nice feature where you can bulk upload reviews from Aliexpress in just one button. customer service are amazing , Jennifer supported me a lot , even she did the customization work for me !

XMETA
Sweden
3 months using the app
FireApps replied December 21, 2021

Hi Mohammad,

This is Louisa from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Louisa
Ali Reviews - Product Reviews Support Team

November 27, 2021

I used this app for reviews/Testimonials. Works great !! Their Customer service is great and helps you to solve technical issues as well.

Zelixco
Pakistan
3 months using the app
FireApps replied December 1, 2021

Hi Hammad,

I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

October 26, 2022

This is a good service with a great customer support staff. Worth getting for importing products and asking for help too.

HMK
United States
3 months using the app
FireApps replied October 27, 2022

Hi Gabriel,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce

July 23, 2018

Good stuff man, can highly recommend this to everyone!

Dermaproducts
Netherlands
3 months using the app
March 2, 2023

Me he quedado muy impresionado con el servicio, me ha encantado, lo recomiendo al 100%, muy profesional.

Charlotte ha hecho un trabajo espléndido.

LAPREVIABRAND
Spain
3 months using the app
FireApps replied March 3, 2023

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

November 22, 2022

This is a great app and has great customer support! Easy to use and manage, will definitely be using this again.

Smoov
Australia
3 months using the app
FireApps replied November 24, 2022

Hi Alex,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

June 5, 2018

Super simple to use, love it. Keep up the great work guys!

Avoxova
Canada
3 months using the app
August 12, 2020

One of the best apps for your shopify store! Super easy to use and you can choose between a lot of different styles, so your store looks unique.

andy from the support team is amazing. i wrote the support team because I needed help with the code. he answered immediately and fixed it for me! Thank you andy and thanks to the whole team!

bikebuffer
Austria
3 months using the app
FireApps replied October 1, 2020

Hi there,

This is Seri from AliExpress Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Product Reviews Support Team

July 2, 2022

Great and fast service, I needed help and they had someone there in the live chat to help me out with the issues I was encountering.

Shop Surplus Online
United States
3 months using the app
FireApps replied July 3, 2022

Hi Maria,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team