Reviews (14,339)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

October 10, 2019

i had a small issue but with the help of Petey from Technical support, he has my review looking great thank you

ErrigalCleaner™
United Kingdom
2 months using the app
Edited January 15, 2021

The support is fast and perfect! He quickly fixed the problem with my store. Clerk identified the problem and solved it in minutes. Lisa was very good!

Lisbelle
Brazil
2 months using the app
FireApps replied November 8, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

Edited June 11, 2021

Really fast and nice support. I can only say its all worth it. Nice People who really try to helpy you.

Superslicer
Germany
2 months using the app
FireApps replied June 14, 2021

Hi Alexander,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

October 15, 2020

it is really good .Customer service is very efficient.
Quickly helped me solve the problem, and the attitude was also very good

sillhair
Hong Kong SAR
2 months using the app
FireApps replied October 16, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

Edited December 7, 2021

Très bon support. Les widgets sont personnalisables, facile d'accès, et beaucoup d'intégrations avec d'autres apps. Vous pouvez y aller sans hésitation.

Le Chat Heureux
France
2 months using the app
FireApps replied December 8, 2021

Hi Elio,

Here's Erica from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

Edited August 11, 2020

I used this app to import reviews to my store and to automate importing reviews. I like how helpful the customer service is! Muffin was great! :)

FlyCatus
Ireland
2 months using the app
FireApps replied October 1, 2020

Hi there,

I'm Seri from AliExpress Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Product Reviews Support Team

April 26, 2019

I just started using this app, but I guess it will help me a lot with my store thanks a lot for the app

Fashion Eagle
United States
2 months using the app
Edited January 9, 2019

AWESOME!!!

In just one click you can import reviews from aliexpress. Just pay for the PREMIUM. It's worth it!

EveryGearNow
Netherlands
2 months using the app
March 9, 2021

Very helpful support staff and it has nice looking review pages with photo reviews. Just about to finish my 7 days trial and will start subscribe their service to see my customers response as well.

FunTailsCo
Australia
2 months using the app
FireApps replied March 9, 2021

Hi there,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

December 25, 2022

they are so good, they help me with everthing i need it, the support is the best, they fix all my problems

Techboom
United States
2 months using the app
FireApps replied December 27, 2022

Hi Joao,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce