Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, robust features, and user-friendly interface. They particularly value the Review Importer feature, which simplifies collecting and displaying reviews from AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are also appreciated. Merchants report increased review numbers due to automated review request emails and improved SEO rankings. The customer support team is consistently praised for their responsiveness and problem-solving skills.

September 29, 2021

I really like how this app lets you bulk import reviews from Aliexpress. Customer Service was great, first, when I got into the app they set up everything (code-wise) and all I had to do was import the ratings.

Coop's World
United States
2 months using the app
FireApps replied October 4, 2021

Hi Amariee

I'm Roger from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Roger
Ali Reviews - Product Reviews Support Team

Edited April 10, 2020

Muffin has been excellent to set up my shop ! I recommend this app 100%. Welll done! It's excellent

evidenceclothing
France
2 months using the app
July 19, 2020

Lisa is the best girl assistance :) I really appreciated her help! It only took her 2 minutes to solve my problems!

NestPlace
Italy
2 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Kate from Ali Reviews - AliExpress Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - AliExpress Reviews Support Team

August 28, 2022

Alireviews is everything my store needed. It works perfect importing reviews and it looks great on the webpage. Adding a lot of confidence towards the customers. Highly recommended!

teckelchile
Chile
2 months using the app
November 13, 2022

Ich habe mir diese App für meine Bewertungen in meinem Store geholt. Die App hat sehr gut funktioniert, jedoch gab es einige Probleme. Ich habe mich dann an das Support-Team gewendet, die mir direkt ausgeholfen haben. Gefällt mir wirklich sehr Gut, nur zu empfehelen!

buleau
Germany
2 months using the app
FireApps replied November 15, 2022

Hi Kathrin,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

February 26, 2021

Application très complète, peu couteuse pour ce qu'elle offre, service client excellent, je recommande.

cleencosmetics
France
2 months using the app
FireApps replied February 26, 2021

Hi there,

This is Nicole from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Nicole
Ali Reviews - Product Reviews Support Team

May 26, 2021

i really recommend this app they are also helping me on my website very kind customer support five out of five

Universe Fire
Belgium
2 months using the app
FireApps replied May 27, 2021

Hi Senne,

This is Murphy from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Murphy
Ali Reviews - Product Reviews Support Team

March 26, 2019

at first I did not manage to make it work, but I contacted technical support and after several attempts they got it, I got excellent attention from "Ken from FireApps" of technical service, thank you very much

pamper your pet
Chile
2 months using the app
March 9, 2023

YOU ARE NUMBER 1 IN THE WHORLD ,YOU HELP ME AND I DONT LOOK........................................................

SHOP ONLINE MIXT24
Romania
2 months using the app
FireApps replied March 10, 2023

Hi RADU,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

Edited October 28, 2021

awesome support, i've had some issues at first but these guys stepped in and fixed them Thank you!!

shopmoreworld
United States
2 months using the app
FireApps replied October 25, 2021

Hi Samuel,

Here's Donna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Donna
Ali Reviews - Product Reviews Support Team