Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited September 15, 2021

I love how Andy was very quick to help me with the issue I was having with the display. Amazing app! They are quick to help and I have gained many sales for this app. Andy's customer service was phenomenal!

BeautyLuxeHair
United States
4 months using the app
FireApps replied September 16, 2021

Hi Kareesha,

My name's Roger from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Roger
Ali Reviews - Product Reviews Support Team

May 10, 2020

great app and great customer service, thank your muffin for helping me set up the app, adding reviews were simple and smooth

DoggOventa
Canada
4 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

December 4, 2022

Best customer service, helped with everything needed! Will definitely come back to chat should i need any further assistance!

Shop Cooketh Kitchen
United States
4 months using the app
FireApps replied December 6, 2022

Hi Alexia,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

November 7, 2022

BEst custoomer expericen gave advice and erthinéééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééééé

Gobrightbaby
Canada
4 months using the app
FireApps replied November 8, 2022

Hi Ben,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

September 28, 2021

Excellent customer service and the platform works pretty good. We asked for help with some complications and they responded immediately. Thanks

VRadicalChile
Chile
4 months using the app
FireApps replied September 29, 2021

Hi VRadical,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

March 13, 2023

A very wonderful experience.. There is great technical support
Mr BO helped me a lot
He was keen on customer satisfaction
Thanks

kids rox
United States
4 months using the app
FireApps replied March 16, 2023

Hi Mohammad,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

June 9, 2019

Works great, I wished there was an option to automatically change all nationalities to one in specific.

Sleiman
Mexico
4 months using the app
FireApps replied June 13, 2019

Hi Sleiman,

Here's Petey from Ali Reviews Customer Support team.

Thanks so much for your reviews, and feedback.

Regarding your concern, you can simply change the Country where the reviews came from in General Setting >> Select Country. But please note that this setting will only be applied for next importing jobs, not for the current reviews.

Best Regards,
Petey.

November 26, 2022

I really like how this app allows you to get reviews but also involves features which allows you to verify if the reviewer is real of a bot

TheTechGuys
United Kingdom
4 months using the app
FireApps replied November 29, 2022

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

January 29, 2019

Very easy to use !! Well worth the money! Would recommend this to every drop shipper ! Make sure to get this app

Golden Inspiration
United States
4 months using the app
August 11, 2022

Rosa was amazing to work with! She helped me with all of my issues regarding my reviews not showing up properly on my website and product pages. She helped me get everything squared away and looking great!

NeuroSupport Pillow
United States
4 months using the app
FireApps replied August 15, 2022

Hi there,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team