Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited January 5, 2019

Eficiente para atrair mais clientes e dar prova social. Consigo por caixa de comentários em todos os produtos da loja isso ajuda na credibilidade e imagem.

INUSITA
Brazil
2 months using the app
March 17, 2021

Seamless integration, and excellent customer support. Excellent to start getting great reviews, with the help of their team

Leizu Secret
France
2 months using the app
FireApps replied March 17, 2021

Hi there,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

February 1, 2023

Had an issue with importing reviews. Emma from the help desk helped me get the issue resolved quickly and efficiently. Very satisfied.

Pop Anime Tees
United States
2 months using the app
FireApps replied February 1, 2023

Hi Samuel,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

Edited December 19, 2022

Super application j'aime bien, on peut régler l'apparence comme on veut et solliciter le support client pour nous aider si on n'arrive pas

Lekaky
France
2 months using the app
FireApps replied December 21, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

Edited December 30, 2019

I wish there was a direct download of reviews instead of copying and pasting the URL from Aliexpress. Currently copying and pasting takes too much time.

shopadrou
United States
2 months using the app
FireApps replied December 30, 2019

Hi Mustapha,

My name is Raymond from FireApps Customer Support team, and thanks for your feedback.

Regarding to your concern, there are 2 ways you can import reviews for ALL products without doing it manually:

1. Using our FREE app, Ali Orders

You can simply use Ali Orders application that has integration with Ali Reviews to import reviews in bulk WITHOUT doing it manually. Please have a look on this instruction article:
https://help.fireapps.io/en/articles/2933057-how-to-import-reviews-in-bulk-via-ali-orders

2. Using Oberlo Integration function which allows you to import reviews at once, and without a lot of actions and time consuming. Please check the following article for more details:
https://help.fireapps.io/en/articles/2001341-how-can-i-get-review-directly-from-oberlo

I hope this might be helpful for you.

If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Best Regards,
Raymond

October 14, 2019

App incrível, recomendo !!! Atendimento da equipe de suporte muito rápida e eficiente, e as ferramentas do app são muito boas.

Itimãe
Brazil
2 months using the app
January 8, 2023

Wilson from customer support was really helpful and quick! would recommend this service very happy with his help!

Go Baby Fashion
United States
2 months using the app
FireApps replied January 10, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

January 11, 2023

They resolve the issues quickly and accordingly! All my requests have been fulfilled and issues resolved. Good customer support!

Skipitty
Serbia
2 months using the app
FireApps replied January 12, 2023

Hi Bogdan,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

Edited November 21, 2017

First thing, the customer service is excellent! They responded very quickly to my problem and had it fixed in just a few minutes. The app is easy to use and I like the review style on my site, its clean and tidy, looks great on my product pages, and I love the "verified" badge which helps create trust.

Id like to add that the customer service Is AWESOME! I needed help a second time. Thankyou for making my life so much easier and for responding professionally so fast! Love these stars on my collection pages it looks awesome!

Lads Nation
Australia
2 months using the app
Edited August 26, 2019

I am trying this app on for size. Seems to be the best app available for getting reviews. So far so good. As i am still in Trial mode

King Pin Savings
United States
2 months using the app