Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

December 29, 2017

very very very good very very very good

Kamiyastore
Japan
About 2 months using the app
May 5, 2022

This app is really good for importing and adding reviews, the support here is just amazing, and the website itself is very clean and easy to use. This is probably one of the best review app out there

Soaky pots
Norway
About 2 months using the app
FireApps replied May 5, 2022

Hi Aksel,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

Edited August 30, 2020

Installation of the app was so seamless! Jennifer was so quick and responsive and knew exactly what to do in order to integrate with my custom shopify theme! Highly recommended!

Comfy Pawpy
Australia
About 2 months using the app
FireApps replied October 1, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

June 19, 2022

amazing app helps alot of peple very useful good customer serive very very proffesional i highly recommend

Sounded Sleeper
United States
About 2 months using the app
FireApps replied June 20, 2022

Hi William,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

July 19, 2020

Had trouble with integrating the code with my store, but lisa had reviews on my home page and product page before I finished finished my lunch.

wrapsandstraps
Australia
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

Here's Lynn from Ali Reviews - AliExpress Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - AliExpress Reviews Support Team

January 10, 2021

This is the best application to get your reviews! Andy is my man, he help me a lot when i dont get it :)

Norrdic.dk
Netherlands
About 2 months using the app
FireApps replied January 11, 2021

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

June 18, 2021

Great app! It does everything I expected and more! The staff is quite supportive and knowledgeable. Thank you.

Bomini
China
About 2 months using the app
FireApps replied June 21, 2021

Hi Leo.

My name's Mervyn from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mervyn
Ali Reviews - Product Reviews Support Team

May 6, 2020

i have just used this app for hours its amazing. i have had to do 1,2,3 and more with the pieces of information herein. this is awesome.

Ankfam Express
Kenya
About 2 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Kate from Ali Reviews - AliExpress Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - AliExpress Reviews Support Team

June 4, 2022

This specialist was very helpful, and removed the duplicated row of reviews very fast! Thanks for your support.

readysetboom
United States
About 2 months using the app
FireApps replied June 4, 2022

Hi Sheenika,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

November 9, 2022

Helped me with my website thank you...!!! i appreciate everything
Helped me with my website thank you...!!! i appreciate everything

M&H Shippings
United States
About 2 months using the app
FireApps replied November 9, 2022

Hi Hannah,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce