Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

April 7, 2018

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Marinojewels
United States
11 days using the app
October 3, 2020

Very nice app! Lisa was so helpful and was able to help me with the setup and everything! I encourage everyone to get this app!

Triple Film Rack
Canada
11 days using the app
FireApps replied October 4, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

August 9, 2022

Very thoughtful and timely service, the speed of dealing with problems is very fast, and the problem of product reviews in my store has been perfectly solved.

Dolinhomes
Hong Kong SAR
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

November 3, 2020

This app is amazing worth every penny Lyn helped me setup everything. I was struggling to add reviews since i used an app that was blocking it from being added and their helped me add it so the support is really good.

Diamond Glass Pen
Belgium
11 days using the app
FireApps replied November 4, 2020

Hi there,

My name's Patrick from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Ali Reviews - Product Reviews Support Team

February 1, 2023

Charlotte provided great customer service. I am a new user and she was very patient and friendly while assisting me.

Fixated Fitness
United States
About 1 year using the app
FireApps replied February 2, 2023

Hi Jonathan,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

May 19, 2021

It's very good. Technical support personnel are very prompt and patient to help solve the problem...

DINILY
China
11 days using the app
FireApps replied May 21, 2021

Hi Pu,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

September 10, 2022

outstanding help today was really lost on how to fix a problem and wouldnt of done it without your help thank you soooooo much.

petsways
United Kingdom
About 1 year using the app
August 30, 2022

it was good service. helped with with lots of stuff and had good suggestions on better store and item views

Eterna Ring
United States
11 days using the app
September 21, 2022

Hello, thank you so much for being patient with me and answering all my questions. If I could give ten stars I would.

Fabalus Skin
United States
About 1 year using the app
FireApps replied September 22, 2022

Hi Angelleka,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

May 22, 2022

The customer support is really helpful and friendly :) He helped a lot. And the app is awesome! Thanks!

Kitchen Bay
Germany
12 months using the app
FireApps replied May 23, 2022

Hi Nicole,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team