Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

September 18, 2018

GREAT PRODUCT, I love this service, definitely helps customers shop better. I would definitely reccommend this to any seller who sells retail.

Secure Those Bags
United States
13 days using the app
October 16, 2020

Great app and super helpful customer service, In my opinion this is the best app if you getting your products from aliexpress.

AllureOnly
United States
13 days using the app
FireApps replied October 18, 2020

Hi there,

Here's Kane from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Ali Reviews - Product Reviews Support Team

November 23, 2020

I am over the hills happy with this app and the customer service. I am use to downloading apps and there being problems with the integration. And when I first download this app, yes there was a problem. As I was going to email customer support, I found that Ali Review customer support agent, Petey, had already reviewed my page and found the problem. It was around 5AM eastern standard time and he was even willing and able to chat with me. He then accessed my page and fixed the code. It was honestly the highlight of my week. I have never had this type of service before and will recommend them to everyone. Download it now, just do it. Real story and real person. Message me and I will tell you it again.

The Skin Reversal
United States
13 days using the app
FireApps replied November 23, 2020

Hi there,

This is Brian from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews - Product Reviews Support Team

January 29, 2021

I don't remember the name of the person who helped me but the staff were very helpful! I ask, they did, and that's it! All this with a lot of kindness and courtesy! thanks for all of your help! great application that I recommend! Thms Psby

SweetBabies
Belgium
13 days using the app
FireApps replied January 31, 2021

Hi there,

Here's Samson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Samson
Ali Reviews - Product Reviews Support Team

June 17, 2022

It's a shame that Oberlo has ceased to exist and that we are forced to migrate to fireapps like this! Their technical support is not trained to handle complex issues, they do not understand the problems well, they lack resolution and logic. I have paid for your application and we have received a medicocre application. We have lost 4 days of work, trying to speak with support. We've sent you screenshots, specifically told you about the bug, and even sent you a video, but your tech support is tech-savvy and has no idea what they're doing. Their responses are short and eager to help only to leave the support ticket open! DO NOT INSTALL THIS APP, IT IS A WASTE OF TIME AND MONEY. Hopefully there is some other company that releases an app that actually works and has trained support because they suck.

Berry Nice Home
United States
About 1 year using the app
FireApps replied June 18, 2022

Hi Ricardo,

Here's Kane and we're deeply sorry for this inconvenience causing to your experience

First of all, we fully take responsibility because of unexpected support. Also please believe us that single conversation does not reflect the whole support and product quality we have built for years so we highly appreciate your understanding in this situation

We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Looking forward to hearing from you soon.

Regards,
Kane
Ali Reviews - Product Reviews Support Team

August 10, 2021

User-friendly app with some great features and Amazing Customer Support, Affordable Price, Recommended

Paws Uplift
United States
13 days using the app
FireApps replied August 11, 2021

Hi Ludovino,

Here's Phelan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelan
Ali Reviews - Product Reviews Support Team

March 7, 2022

cette application aide beaucoup pour la conversion. Le service technique est toujours disponible et efficace

NaturisCare
France
About 1 year using the app
FireApps replied March 10, 2022

Hi Oussama,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

October 18, 2021

I used this app which is great in my opinion ! great themes and a lot of options also a good service highly recommend!

Aberly
Israel
13 days using the app
FireApps replied October 19, 2021

Hi Or Abergel,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

December 3, 2022

O aplicativo está sendo ótimo, não tenho reclamações. A equipe de atendimento é perfeita, sempre disponível e me ajudando quando eu peço.

Loja EmKasa
Brazil
About 1 year using the app
FireApps replied December 5, 2022

Hi Victor,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

January 11, 2023

The site is very useful, it is the best on the market and the service is fast and kind, and every question they helped me and thanks to them my site is reliable

The Black Fade
Israel
About 1 year using the app
FireApps replied January 12, 2023

Hi Gil,

This is Christabel from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce