Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

January 7, 2021

J'ai eu besoin d'aide pour paramétrer les codes de ma boutique afin que les avis apparaissent sur ma boutique et Andy à répondue rapidement à ma demande !
Je suis très satisfaite !
Merci beaucoup !!

Tchicky®
France
About 2 months using the app
FireApps replied January 7, 2021

Hi there,

This is Nathan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Nathan
Ali Reviews - Product Reviews Support Team

December 31, 2022

Perfect experience . Had a fellow named John help me out today and he was very kind and helpful! Had problems importing some reviews and John made sure to stick with me until i figured it out. I appreciated it alot!

Digi-Spoon
United States
About 2 months using the app
FireApps replied January 3, 2023

Hi Dylan,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

February 9, 2023

they really help me out they where the best and they will always be the best ! i had big trouble and we wrote to me and help

Fun'Toys
Canada
About 2 months using the app
FireApps replied February 14, 2023

Hi Simon,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

February 11, 2021

Amazing customer support and really easy app to use. Recommend this to any e-commerce entrepeneur who uses shopfiy.

Tinyfootwear
Netherlands
About 2 months using the app
FireApps replied February 12, 2021

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

December 25, 2022

Customer Support is amazing! At first, it didn't show me the stars and after just a few minutes an Alireviews employee wrote to me and helped me with the problem and gave me valuable tips on the way. Top! :)

Cuddle it
Austria
About 2 months using the app
FireApps replied December 27, 2022

Hi Michael,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

July 19, 2020

My first impression is good, and support agent was great "Muffin" was fast and great! It is very helpful app.

Decodwell
United States
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

Here's Raymond from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - AliExpress Reviews Support Team

January 4, 2023

Ande and his team were super helpful in assisting with the customization of my product reviews. Would definitely recommend!

Lavishly Seven
United States
About 2 months using the app
FireApps replied January 9, 2023

Hi Jennifer,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

February 14, 2022

Super good customer service, fast and helpful! They have a great team and always work to resolve any issues I have.

Sharpeningdealer.com
Ireland
About 2 months using the app
FireApps replied February 15, 2022

Hi Klaus,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

August 30, 2022

This App is amazing! Amazing layout and design. Also, the support is fantastic and so helpful, instant help! Thank you very much, I really appreciate it. :)

luminous-football
United Kingdom
About 2 months using the app
January 7, 2023

i worked with shen she was great to work with. helped me alot. i know i needed reviews for my store and having sep by staep help really brought my store up in value.

Blush boutique
United States
About 2 months using the app
FireApps replied January 9, 2023

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce