Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

August 18, 2021

Easy to use, good user interface.
Customer service was patient and friendly. Highly recommended for small businesses.

LoverTek
United States
About 2 months using the app
FireApps replied August 21, 2021

Hi Longxiang,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

February 21, 2020

Just started using the app, feeling positive about it. Had some help from Jennifer, she is outstanding staff, absolutely phenomenal, helpful and passionate!

Shop Sharper Today
Serbia
About 2 months using the app
October 23, 2022

perfect service, immediate response. Fast response. I am very satisfied with Scarlett. She does a very good job.

Quando
Luxembourg
About 2 months using the app
FireApps replied October 25, 2022

Hi Fabio,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

January 13, 2021

nice app
it is easy to use and can be integrated with oberlo. Support wants to help we all finished in 15 minutes fast they like it

La Voz On
United Kingdom
About 2 months using the app
FireApps replied January 14, 2021

Hi there,

This is Jethro from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jethro
Ali Reviews - Product Reviews Support Team

June 21, 2022

Great app so far and the support is phenomenal. Had many questions when I first installed and everyone I have talked to is so knowledgeable and helpful. Thanks Jenny, Nancy and Jenny

TruMe Wellness
Canada
About 2 months using the app
FireApps replied June 22, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

June 23, 2021

The app is fine :) and the support its so kind and attentive i really recommend this app so much!!!!

MacroShop Cl
Chile
About 2 months using the app
FireApps replied June 24, 2021

Hi Alfonso,

I'm Neil from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Neil
Ali Reviews - Product Reviews Support Team

December 4, 2017

Awesome!! Very helpfull totally worth it

Savagesaf
Canada
About 2 months using the app
April 8, 2020

This app helped me so much!! I love how convenient it is to import reviews from AliExpress. Definitely would recommend it to anyone doing E-Commerce.

Cyber Safe Store
United States
About 2 months using the app
November 9, 2018

I didn't was just right. Came promptly. Good quality thank you. I will order more.Awesome item. Fast shipping.

jackback1028
United States
About 2 months using the app
April 25, 2021

The best review app!! Also the support is the best they help us with anything we need fast and with eficiency.

Loja Universo Criativo
Brazil
About 2 months using the app
FireApps replied April 26, 2021

Hi Fellipe,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team