Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

May 1, 2020

I used this app to help with conversion rates by adding reviews to polish up my store and a friendly employee named Petey helped me greatly! Thanks Petey :)

babeye
Canada
About 2 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Anna from Ali Reviews - AliExpress Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - AliExpress Reviews Support Team

February 14, 2019

best app
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

United Flying Store
India
About 2 months using the app
Edited October 31, 2019

Excellent customer support, as always. Functions as expected and great for any beginning store looking for instant social proof.

Chowa Shower
United States
About 2 months using the app
December 6, 2022

very nice service! The agent was very available, and proposed nice tips to improve the overall website

SCENTAWAY
Italy
About 2 months using the app
FireApps replied December 6, 2022

Hi Marco,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

January 31, 2021

This application helped me a lot in increasing the conversion rate and expanding my business thank you Ali reviews

Olrteeth
Algeria
About 2 months using the app
FireApps replied January 31, 2021

Hi there,

I'm Edward from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Edward
Ali Reviews - Product Reviews Support Team

November 2, 2018

Very nice support and the products they provide. Just check my store as example to see how everything work great.

Mack Dock - Online Store
Canada
About 2 months using the app
November 2, 2020

excellent application. everything works! It makes it very easy to work with the site. I also want to mention the consultant Lisa, a true professional in her field. I couldn't have done it without her)

Chesteria
United States
About 2 months using the app
FireApps replied November 2, 2020

Hi there,

This is Jonathan from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Ali Reviews - Product Reviews Support Team

June 8, 2022

Merci à Tailor du service client pour son aide et efficacité. Je recommande le service. Voilà merci !

Feels Shop
France
About 2 months using the app
FireApps replied June 9, 2022

Hi Jonathan,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

January 16, 2023

Bo did the job no issues. Thank you, I know I will be need lots of help with this so hopefully everyone is a skilled as Bo.

4kcloe
United States
About 2 months using the app
FireApps replied January 18, 2023

Hi Khalif,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

October 12, 2021

CS team was very helpful. They kindly help with counseling one by one. It is a must-have application for beginner sellers.

Be:um
South Korea
About 2 months using the app
FireApps replied October 12, 2021

Hi Jooyoung,

This is Jason from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Ali Reviews - Product Reviews Support Team