Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

February 15, 2019

This app is very useful and it helped me a lot I love this and If you have to use an review I would completely recommend this one

Petsfriends4ever
Peru
About 2 months using the app
October 30, 2018

For a beginner i fell like Ali has the best experienced staff to make sure that you get the best service and provide the best service. Thanks ALI!

roomsbymooms.com
United States
About 2 months using the app
April 14, 2020

brilliant app great way to get customers to trust your product also had some amazing help from there live chat staff petey was amazing and so much help

affordablecaraccessories
United Kingdom
About 2 months using the app
Edited February 24, 2021

Suporte muito bom, me ajudou dos procedimentos mais básico que tem e ainda me deu dicas, muito obg!!

Shop Primer Store
Brazil
About 2 months using the app
FireApps replied February 1, 2021

Hi there,

I'm Brian from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews - Product Reviews Support Team

Edited November 28, 2018

this app was helpful. launching my store next week. upgraded to premium plan since you cant do much with the free one. Free plan removes most recent reviews.

My Dog Travels
United States
About 2 months using the app
November 27, 2019

Jennifer was a great help! She fixed my theme and got the app working within 10 minutes, it made my life a lot easier. Appreciate it!

Qwerko
United States
About 2 months using the app
Edited August 6, 2020

I wanted to show reviews on my homepage,this app helped me a lot! Very fast & efficient chat support! Thank you Anna,I am very excited to dig further into using this app! Definitely recommend!

recodeco
China
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

Here's Anna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Anna
Ali Reviews - Product Reviews Support Team

May 2, 2021

Love the simplicity of this app! The customer service is great and my questions received quick responses

Black Kingss
United States
About 2 months using the app
FireApps replied May 4, 2021

Hi sergei,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

April 30, 2023

10/10 customer service, responded instantly and fixed my problem within minuets, seriously recommend these guys in you need reviews on your store

UniversalMarketplace
United States
About 2 months using the app
FireApps replied May 8, 2023

Hi Cole,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

December 30, 2022

support was amazing and fast. I had a problem with my reviews and needed help and it took less than 5 minutest solve the issue. thanks!

ClearSk1n™
United States
About 2 months using the app
FireApps replied January 3, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce