Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 1, 2019

I had doubts about the app and in seconds I received support . Amazing app for reviews with pictures.

Konebi
Spain
About 2 months using the app
October 2, 2022

Chat support was very helpful. They noticed something on my website that needed improvement and corrected it for me.

Facesne
United States
About 2 months using the app
FireApps replied October 4, 2022

Hi Daquan,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

November 14, 2022

Amazing service helped out a lot helped me with the reviews ad help on parts that was confusing and showed me exactly what to do

Ragśdale Jewelry
United States
About 2 months using the app
FireApps replied November 16, 2022

Hi Nate,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

July 21, 2021

I love this app. It helps me with reviews. It's a great option! Great customer support. Great customizability

My Smart Massager
Hong Kong SAR
About 2 months using the app
FireApps replied July 22, 2021

Hi Hsi,

I'm Letitia from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Letitia
Ali Reviews - Product Reviews Support Team

March 18, 2023

If you arenot using this app for your reviews then you are missing out, My dear Arlene thank you so much for your perfect customer service, i went with the plan for 20 bucks per month which is the essential plan. Any one that leaves Ali Reviews a bad review is just a hater. i Love love love everything about this app.

Blingcharmsbymel
United States
About 2 months using the app
FireApps replied April 18, 2023

Hi Ndinwa,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

February 5, 2021

Just added the app. Seems great. I'll take some time to explore it. Great customer service. Although they were very insisting on the fact that I should leave a feedback.

Johany Jutras
Canada
About 2 months using the app
FireApps replied February 7, 2021

Hi there,

My name's David from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
David
Ali Reviews - Product Reviews Support Team

June 14, 2021

Je recommande Andy et Jennifer qui m'ont été d'une très grande aide ♥ Très a l'écoute et patient ils m'ont mis en confiance et m'ont aidés jusqu'à la fin. Ils répondent très très vite

diffus well
France
About 2 months using the app
FireApps replied June 14, 2021

Hi intisar,

Here's Vera from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vera
Ali Reviews - Product Reviews Support Team

May 29, 2020

Eu usei este aplicativo para me ajudar a fazer o feedback em meu site. Eu realmente gosto de como isso acontece. Seria bom se o preço dele fosse melhor.

PatinhaLovers
Brazil
About 2 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

October 26, 2018

It's ok. Way better than loox reviews that charge you to use one picture meanwhile this app imports multiple pictures for the same price

Fitnesserino
United States
About 2 months using the app
March 15, 2023

Great, the attention has been spectacular from Vani. It has helped me in a very fast and simple way at the same time.

Aquira
Spain
About 2 months using the app
FireApps replied March 16, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce