Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

January 1, 2018

Love it . great to have so much good feedback without all the waiting

Leaved
United States
8 days using the app
Edited July 27, 2021

Great app, really easy to use super user friendly. Makes importing reviews or editing reviews really easy. Excellent!!!. Great and really fast customer service too.

NEO Sabers
United States
8 days using the app
FireApps replied July 29, 2021

Hi Waleed,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

December 28, 2020

After using another reviews app and not liking the look of the widgets, I switched over to ali reviews. First off, for the price point this app is great value when you take into account the seamless integration with shopify, the simple userface, the overall functionality of the app and the professional look of the widgets. By far the best part though, is the support, which has been the best I received from any app developer to date. Staff are very responsive on chat and I have had particularly great experience with Lisa and Petey. Lisa was quick to check that installation went smoothly for me and passed me onto Petey who did some expert coding for me to make sure my widgets looked just right and my store is now looking amazing. Thanks team, great work!

The Brick Society
Australia
8 days using the app
FireApps replied December 28, 2020

Hi there,

My name's Harvey from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harvey
Ali Reviews - Product Reviews Support Team

November 21, 2018

Great!!! I started using this app a few days ago. At first it was a little confusing as per all the plans and stuff.

Giorgio Forlini
United States
8 days using the app
March 21, 2022

Good app, Very nice UI and customization options. And awesome support team, resolved my query in minutes. Thanks.

Pascal Blue
United States
9 months using the app
FireApps replied March 21, 2022

Hi Sanwar,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

July 18, 2022

The customer serviceis absolutely the best. They are verey fast to answer you whenever you ask for help. This app is very good!

KAROY
Sweden
9 months using the app
FireApps replied August 15, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

June 28, 2022

molto bene, applicazione di facile intuizione e di semplice gestione, l'assistenza è sempre pronta a fornire qualsiasi tipo di assistenza.

matteostore-3273
Italy
9 months using the app
FireApps replied June 30, 2022

Hi Matteo,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

April 26, 2021

Helps a lot! I would highly appreciate there team for all of the set up of this app and save my time!

PurpleMayJewellery
Australia
8 days using the app
FireApps replied April 26, 2021

Hi PurpleMay,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

December 10, 2020

Peter was really helpful by helping me get started on this app. The app is wonderful with option such as bulk import review from Aliexpress. Highly recommend.

FILKERCASE
Australia
8 days using the app
FireApps replied December 11, 2020

Hi there,

My name's Bevis from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bevis
Ali Reviews - Product Reviews Support Team

February 21, 2023

Amazing app and support, i recommend it.

Violette is a amazing attendant, she is very attentive and polite, thanks!

Vine Jade
Brazil
9 months using the app
FireApps replied February 22, 2023

Hi Leonardo,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce