Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,658)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing and displaying customer reviews. They praise the responsive customer support and the customization options that align with their store's branding. Features like AI-driven product review matching and the ability to import reviews from AliExpress and Amazon enhance customer trust and boost sales, making it a valuable tool for improving store credibility and customer conversion rates.

September 20, 2022

Super helpful staff. 24/7 service helps heaps. Asked for help on a handful of things and all were sorted out very quickly. Highly recommend this app

Prime Ape Co
Australia
About 2 years using the app
FireApps replied September 22, 2022

Hi Kevin,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Edited December 1, 2023

Always helpful customer service fixed my issues with the image layout. Very easy app to use, thanks! Polaris was quick to fix issues on my site after a theme update. I have been using this app for many years now, always quick to respond.

Stylonic Fashion Boutique
United Kingdom
About 2 years using the app
March 17, 2022

Une bonne application pour ajouter des avis et personnaliser votre review box. Le service client est très réactif et efficace. Je fonctionne avec eux depuis maintenant 3 ans.

Bourgeon
France
About 2 years using the app
FireApps replied March 21, 2022

Hi Bastien,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

September 21, 2021

Nice assistant, fast, team is great
About the price, I'm brazilian, here 1 dolar is R$6, this service is good but very expensive for us

SeuToy
Brazil
About 2 years using the app
FireApps replied September 23, 2021

Hi André,

I'm Jasper from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services to meet your expectation. Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jasper
Ali Reviews - Product Reviews Support Team

September 1, 2022

Support is really good. Would recommend. Dante is very helpful and gave me some tips. This sentence is to get 100 characters.

DiscoLight
United States
About 2 years using the app
June 5, 2022

Spottetd an issue with the site before I did rectified it for me . Top Noch Service.Really Easy to Use

The Wooden Watch Company
United Kingdom
About 2 years using the app
FireApps replied June 8, 2022

Hi Despina,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

January 12, 2022

They did a great job of helping me add the stars to my products page, easy to use website and good service

TheAtomicFactory
United States
About 2 years using the app
FireApps replied January 13, 2022

Hi Mubarak,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

November 26, 2020

je recommande cette application, la meilleure pour les avis et le service client est très réactif. merci à vous

LAUNAB
France
About 2 years using the app
FireApps replied November 27, 2020

Hi there,

I'm Lagan from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Lagan
Ali Reviews - Product Reviews Support Team

Edited October 20, 2021

SERVICE CLIENT NUL
NE RÉPOND JAMAIS
NE RÉSOUT PAS LES PROBLÈME
IL FUIS, ILS LISENT LES QUESTIONS SANS Y REPONDRE ET FERME LE TCHAT L'APPLICATION NE FONCTIONNE PAS ET EST TRES TRES LENTE EN PLUS LES AVIS S EFFACE SEUL SANS CE REMETTRE 0

Hair du temps
France
About 2 years using the app
FireApps replied March 11, 2021

Hi Farid,

This is Harry from Ali Reviews - Product Reviews Customer Support Team and we are deeply sorry for your bad experience during using our app.

In relation to your issues as following:

1. For the bad support from our agent, they will have a proper training to improve their skill to avoid this situation in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and we highly appreciate your understanding in this situation. However for the slow response, hope you understand for us, because some special cases are out of their control and need Dev team for further investigation, so it needs more time to check and fix it completely.

2. For the trouble using our app, we have seen that our colleague is supporting your case with the highest priority and has also sent you follow up email, please let them know so that they can help you resolve all your issues until it's fixed completely.

Looking forward to hearing from you soon.

Regards,
Harry
Ali Reviews - Product Reviews Support Team

August 29, 2022

我非常喜欢这款插件,尤其是在使用过程中我不太会设置的地方,客服很乐意的帮我实现了完美的呈现结果,它与其它插件的客服好很多,中文也可以和他们沟通,节约了沟通成本,更重要的是解决问题很及时,非常感谢,强烈推荐此款插件。

Orxior
United States
About 2 years using the app