Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,713)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.

October 8, 2023

Phil from OneCommerce provided me excellent customer support within setting up my reviews widget for my website. Phil answered all of my questions quickly and accurately to help me get started. Thanks Phil! :)

Silkskin
Australia
7 months using the app
FireApps replied October 10, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

January 2, 2020

Nice app, works very well, large settings options. Great support from Raymod ! Really appreciate! Endless thanks to you!

HVtechno
Italy
7 months using the app
January 9, 2022

i love the support from this app 5stars for sure, i was having alot of problems and support was real good app will help validate me store give it a try 7 day free ez to learn

Hobogadgets
United States
7 days using the app
FireApps replied January 10, 2022

Hi Peter,

My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

Edited January 22, 2023

Excellent support, I had no difficulties understanding the explanation, and it was easy to solve the problem. It will help me a lot from now on! The problem had been repeating itself frequently, nothing that was difficult to solve but very time consuming, it really helped me.

Art Eletron
Brazil
7 months using the app
FireApps replied January 30, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

Edited August 29, 2019

I used this app to help beef my website up. It's a big help. I recommend using this if you want to make your store look more professional and trusted!

Lualhati Outlets
United States
7 days using the app
May 13, 2022

Instalei e a principio tive alguns erros, mais contatei o suporte e foi resolvido rapidamente, sobre a interface, e muito boa, obrigado pela ajuda

aravoig
Brazil
6 days using the app
FireApps replied May 16, 2022

Hi Rodrig,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

July 8, 2017

It is easy to install and to import reviews along with pictures customers uploaded to Ali, you just provide the product URL from Ali. As Ali sells worldwide, you can select which reviews to import based on the person's country of origin. So if you are only selling in Canada, you can just import reviews left by those from Canada. However the reviews will display the customer's country of origin, which is a bit odd. The date of when the review was left on Ali will also display, so you are going to want to look at and edit the reviews you import for each product. Only giving it 3 stars because it will display the person's country of origin, no way to hide or remove this.

Your Spirit Flow
United States
7 months using the app
December 16, 2021

Andy from customer service is HORRIBLE!!! If they do not solve it for me, I delete this shitty application and leave a mentioning reviews, WHAT A HUGE SHIT! 3 YEARS WORKING WITH YOU AND NOW THEY CAN'T PROVIDE A FUCKING SERVICE WELL, GET BACK, WHAT ARE YOU DOING WORKING AT ALI REVIEWS, YOU DON'T KNOW HOW TO DO ANYTHING.

MagmaxPRO™
United States
6 months using the app
FireApps replied December 17, 2021

Hi Marielly,

Here's Henry from Ali Reviews - Product Reviews Customer Support Team team of Ali Reviews and we're deeply sorry this inconvenience causing to your store

First of all, for unexpected support from my agent, he will have a proper training to avoid this again. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation

For your issue, the rating star is fixed and it's showing fine on your featured product on homepage, please kindly check it again. I have seen that my colleague is taking care your case, please let them know if you need further help.

Looking forward to hearing from you soon

Best Regards
Henry

August 9, 2023

Great experience! A 5 star rating for excellent customer support. Will surely recommend the app to others.

Sheruh
India
7 months using the app
FireApps replied August 17, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Edited October 17, 2022

Incroyable je recommande l'application, au début j'utilisais loox mais sur alireview il y a plus de fonctions et c'est plus simple d'utilisation ! merci à flora

Glossyx
France
7 months using the app
FireApps replied October 18, 2022

Hi Bastien,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce