Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

Edited April 24, 2020

I use this app to make my visitors trust my store as well I´m a beginner, the app is great I want to leave this special 5* for One of the great person who is doing a great job very active, helpful: Jennifer 5***** you are the best, my favorite support t.

caribbeanimportationdo
Dominican Republic
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

Edited April 17, 2019

Really good app does what it says. Think there is spelling error. In review it says "base on review..." it should be "based on review". Thanks

BISSH
Australia
About 1 month using the app
November 24, 2018

I used another app but this one is more pro and trust worthy to the customer who is shopping easy to use

MWAES
Saudi Arabia
About 1 month using the app
January 7, 2023

The Customer support was really helpful i had an issue and it got solved quickly. definitely recommend

dimplax
Finland
About 1 month using the app
FireApps replied January 9, 2023

Hi Olari,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

November 27, 2018

love this app, perfect for creating social proof. Helps my store out a lot makes it look more professional and credible.

Ra Divinity
United States
About 1 month using the app
June 10, 2020

Very good service. There was a problem when I install the app but soon be solved by thieir staff Andy, THANKS SO MUCH

Adeys
China
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

I'm Seri from AliExpress Reviews - Photo Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Seri
AliExpress Reviews - Photo Reviews Support Team

January 22, 2020

Very easy instructions, I tried lots of searches to change some code positions and i was only found on here. LOVE IT

ZimbaZone
Sri Lanka
About 1 month using the app
October 27, 2020

It is my first time using Ali Reviews, (I've been using other app on my previous stores.) Ali Reviews is very useful. Also, great customer support from Lisa and Muffin. They are very attentive, helpful, and responsive.

SquatchTape
United States
About 1 month using the app
FireApps replied October 27, 2020

Hi there,

I'm Alex from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Alex
Ali Reviews - Product Reviews Support Team

October 24, 2017

Awesome! The only thing i wish was that the review stars could be seen at the top

Shop We Love Fitness
United States
About 1 month using the app
November 25, 2019

Jennifer is always so helpful! Love the app! It's on all of my websites. Whenever I need help, just open the chat, and immediately get help!

EJR Rose
United States
About 1 month using the app