Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

February 2, 2021

Quite the app. When i had trouble setting it up, support was fast to respond and help me. Can't recommend enough.

RetroTV.Cool
Portugal
About 1 month using the app
FireApps replied February 2, 2021

Hi there,

Here's Galvin from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Galvin
Ali Reviews - Product Reviews Support Team

April 27, 2023

Helped me significantly improve my shopify store and im pleased to have had his help. Appreciate everything!

Ship Shack
United Kingdom
About 1 month using the app
FireApps replied May 8, 2023

Hi Daniele,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

October 13, 2022

I needed help with removing an error code on my website- they replied straight away to my query and sorted it out. Very friendly, attentive and helpful.

Alivio-co
United Kingdom
About 1 month using the app
FireApps replied October 18, 2022

Hi Kasey,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

October 20, 2020

Very good. easy to install and use. Customer service is efficient. will recommend to other peoples.

Ava & Lina
United States
About 1 month using the app
FireApps replied October 20, 2020

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

October 6, 2019

Maravillosa da a la pagina ese valor social que necesita para tener mayor cantidad de clientes. pues genera seguridad en sus compras

Get on fitness
Mexico
About 1 month using the app
April 28, 2020

Amazing app! Easy setup and quick concordance. You can get reviews to your website as little as five minutes

berryshoes
United States
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

Edited February 8, 2020

Great app. The only downside is that if you have created in Shopify, different products for each variant of it, you cannot duplicate the reviews.

Cheers!

Fit Legion
Portugal
About 1 month using the app
FireApps replied February 9, 2020

Hi Cantor,

I am Anna from the FireApps Customer Support team, and thanks for your using our app, and compliment.

Your support will be helpful for us to make more effort to improve the app better.

For your concern with the duplicate reviews, yes, we're aware of this regard, and have transferred it to our Business Development for considering to add this function in the future release, therefore please help me stay tuned.

Really appreciate your understanding, and kindness.

If you have any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Regards,
Anna

Edited July 24, 2020

I love how fast the reviews populate! It's also great to have so much control over the content. Very helpful app and exactly what a good store needs! Plus the support I have received from Jennifer and Seri has been excellent - thank you both! Highly recommended.

Warchild Tactical
United States
About 1 month using the app
FireApps replied October 2, 2020

Hi there,

Here's Seri from Ali Reviews - Review Importer Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Review Importer Support Team

January 6, 2020

Their customer service is faster at responding than me. Excellent service! Quickly helped me with my store and fix any minor problems I was having.

Ceej x Co.
Canada
About 1 month using the app
June 28, 2021

Great app, very user friendly and easy to use. They also have a great support which is very responsive and available to help you with a solution !

elefanz
Switzerland
About 1 month using the app
FireApps replied June 28, 2021

Hi Christophe,

Here's Joy from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Joy
Ali Reviews - Product Reviews Support Team