Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

February 9, 2018

A great app that seems to be really useful!

Jumpjunkie
Israel
About 1 month using the app
June 3, 2020

Petey :)
Very excellent person
Fast in response
And I thank him because he helped me a lot in understanding many things
Thank you very much Petey

Cranshystores
Egypt
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

Here's Petey from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

December 1, 2022

Great app. I really enjoy using it. I had the help from Zenny which she was very responsive and helpful!

My Store
United States
About 1 month using the app
FireApps replied December 5, 2022

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

February 18, 2022

I'm loving the app, especially Nancy from support, because she's very attentive and helpful and tries to make the user experience the best possible.
Thank you very much Nancy.

goalva
Portugal
About 1 month using the app
FireApps replied February 21, 2022

Hi Alfredo,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

October 21, 2020

Great app, amazing customer support. Really recommended. Great value for your price!!!!!!!!!!!!!!!!!

KreativDrawer™
Hungary
About 1 month using the app
FireApps replied October 21, 2020

Hi there,

I'm Alan from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Alan
Ali Reviews - Product Reviews Support Team

October 19, 2021

this app customers service is spot on, quick responses helping you get started with there app if there is a problem,

Shonovi Style
United States
About 1 month using the app
FireApps replied October 22, 2021

Hi James,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

November 20, 2017

I love this app it is truly amazing wont ever go with out it.

The Royal Boutique Fashion For Less
United States
About 1 month using the app
February 22, 2020

Great app and amazing customer service! Andy helped me with my issue in a matter of minutes! Thanks, guys and keep up the good work,

tanicus
Canada
About 1 month using the app
November 26, 2022

one of the best app i have ever used. better than look and all other review apps for me. customization features are great and easy. the main valuable thing is the support team they reply very fast and also solved my all issues and even custom coded for me.

Losuza
United States
About 1 month using the app
FireApps replied November 29, 2022

Hi Bibek,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

Edited October 19, 2022

very helpful helped me solve all my problems and the customer support was spot on overall a good experience

venel
United States
About 1 month using the app
FireApps replied October 21, 2022

Hi Trayvon,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce