Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

May 14, 2020

I used this app for customer reviews on my site, it works like a charm!

Special thanks to the customer support Seri, who helped me fixed my Google product ratings and now the rating shows up on Google search! Awesome customer support!

Loomi Studio
Canada
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

My name's Muffin from Ali Reviews - Review Importer Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Review Importer Support Team

October 31, 2022

great app. The customer service is amazing. They helped me with my many issues and resolved them within no time.

BuyEasily
Canada
About 1 month using the app
FireApps replied November 1, 2022

Hi Azeem,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

April 15, 2021

When I replaced the new shop template with some problems, I didn't expect the merchant to take the initiative to solve the problem perfectly. Very good service.

BAGOOCLUB
China
About 1 month using the app
FireApps replied April 16, 2021

Hi Julie,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

December 5, 2022

Very good and fast customer service once you install the app. The app is working fine so far, hopefully it'll stay like that over the next few days

Gabnday
Canada
About 1 month using the app
FireApps replied December 6, 2022

Hi Gabriel,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

June 8, 2020

great app this is my first time i hope the app will help me promote my store and get more sales. I LOVED IT. thanks

Glow sky
Vietnam
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

I'm Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Seri
AliExpress Reviews - Photo Reviews Support Team

Edited November 11, 2022

Perfecta la app, hay gente que habla con nosotros para arreglar lo que sea. Nancy muy eficiente, echo todo lo que nececitava! Gracias por todo!

Todo lo practico
Spain
About 1 month using the app
FireApps replied November 15, 2022

Hi Luciano,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

January 26, 2023

The live chat was so helpful and helped me with whatever I needed. They were very nice and fast THANK YOU

My Store
United Kingdom
About 1 month using the app
FireApps replied January 30, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

August 5, 2020

Support service is simply great, thank you Anna! The problem was solved in minutes + the app is really great itself

Lost Parcel
France
About 1 month using the app
FireApps replied October 2, 2020

Hi there,

Here's Anna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Anna
Ali Reviews - Product Reviews Support Team

October 28, 2020

One of the best review apps on the market, I've been using this app for many months now and have only had to contact support once due to a theme issue that just didn't want to show any reviews. I spoke to Andy who was very helpful with very quick responses; who passed my support ticket on to the technical team and shortly after, The team has fixed the issue I was experiencing by editing my theme code and reviews are now working perfectly! I can't thank them enough, 5 Themes used in the past and editing the code myself has never been a problem, this was a headache they healed with no trouble at all. Very professional, and I can't thank them enough!

3DKase
United Kingdom
About 1 month using the app
FireApps replied October 28, 2020

Hi there,

Here's Tom from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Tom
Ali Reviews - Product Reviews Support Team

July 31, 2022

I used this app for my 2 shopify store. Its an amazing app for import review. Great Experience, the support team are very help full.

getpetsitem
United States
About 1 month using the app
FireApps replied August 15, 2022

Hi there,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team