Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

July 12, 2020

Thank you for the fast assistance. Great app! Developer was very helpful and attentive. It helped my site tremendously.

The Ultrasonic Slimmer
United States
About 1 month using the app
FireApps replied October 2, 2020

Hi there,

Here's Raymond from Ali Reviews - Photo Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other apps from FireApps as well as more e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Photo Reviews Support Team

March 2, 2022

Nice app. Very good support. A little bit disappointed that the price of the app went up and some main functions (as adding a simple pic to the review) are only available in the essential plan. Starting with $20 per month only for a review app is too expensive.

nukebottle
Belgium
About 1 month using the app
FireApps replied March 3, 2022

Hi Olaf,

This is Miranda. Thank you so much for your experience with Ali Reviews.

For your concern as Essential plan ($19.90/month), it's designed for stores that has a fair amount of products. More features to attract buyers' attention on the products.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

January 10, 2021

Great customer support - reviews weren't showing up on my site, they got it fixed in few minutes. Easy to use interface

Olivia Flair
United States
About 1 month using the app
FireApps replied January 11, 2021

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

September 8, 2022

Very helpful. Suggested few improvements that really made the website reviews section great. Prompt and timely response.

kuddlie
Sweden
About 1 month using the app
February 18, 2018

One of the best apps on shopify's app store, it increases conversion rate so much

Moment Detente
France
About 1 month using the app
January 3, 2023

Great customer support, fixed my issue immediately and explained everything to me. Very friendly support :)

Acnyra
Norway
About 1 month using the app
FireApps replied January 4, 2023

Hi Husein,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

August 5, 2022

This is a great app for adding reviews to your store! they make everything very simple and easy to build the best website possible!

thetravelcurler
United States
About 1 month using the app
FireApps replied August 15, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

July 2, 2022

Got the help I needed! The staff were extremely nice and professional, always available! Definitely happy with the service!

lockitsafety
Finland
About 1 month using the app
FireApps replied July 4, 2022

Hi there,

This is Donna. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team

August 2, 2021

one of the best customer service experiences ever. looks forward to working with it. service was time effective and with most polite way.

fondmate
Australia
About 1 month using the app
FireApps replied August 2, 2021

Hi Nevil,

This is Fiona from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

December 20, 2017

amazing app, it has really boosted my sales the past few months since i started using fireapps, it tell how people are feeling the product.

Babiesrbest
United States
About 1 month using the app